Trauma Performance Improvement Coordinator - Trauma Services Department

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Shift: Days

Status: Full time 40 hours per week

GENERAL SUMMARY:

The Trauma Performance Improvement (PI) Coordinator identifies, verifies, and investigates complications and events involving trauma patients. Under minimal supervision from the Trauma Program Manager and/or Trauma Medical Director, they will analyze trends and lead the performance improvement and quality assurance activities of the trauma program beginning with pre-hospital and extending through discharge. The Trauma PI Coordinator will utilize a variety of improvement methodologies and group management techniques to support teams through improvement initiatives. Working collaboratively with all members of the trauma team and leadership, they are responsible for development of action plans and completion of loop closure/event resolution for both quality of care and risk issues. Emphasis will be placed on initiatives to increase efficiencies and reduce variability, errors, and defects utilizing program data and current trauma best practices.

The Trauma PI Coordinator is expected to prepare reports and recommendations, provide education to team members as needed, and apply new continuous improvement methodologies to spread successful innovation throughout the hospital. This role will reflect the most recent criteria and standards outlined in the current American College of Surgeons (ACS) “Resources for the Optimal Care of the Injured Patient” with respect to trauma performance improvement activities.

Qualifications

EDUCATION/EXPERIENCE REQUIRED:

•  Bachelor’s Degree in Nursing or other Healthcare-related field required. Master’s Degree preferred.
• Minimum of five (5) years of clinical experience required with two years project management, process improvement or risk management experience with knowledge of Lean/Six Sigma methodologies preferred.
• Emergency Department or Trauma/Surgical Critical Care preferred.
• Experience with clinical quality and patient safety principles/initiatives; demonstrated ability to apply concepts.
• Leadership experience preferred.
• Trauma Outcomes and Performance Improvement (TOPIC) preferred. Must complete within one (1) year of hire.
•  AAAM Abbreviated Injury Scoring (AIS) Course required within one (1) year of hire. Updates and other related courses may be required as needed.
• Trauma Care After Resuscitation (TCAR) preferred. Course completion required within six (6) months of hire.
• Must possess strong problem solving and critical thinking skills. Ability to manage simultaneous projects/assignments with potentially conflicting priorities and meet all deadlines a must.
• Must have strong knowledge of efficient and effective data gathering techniques and develop a growing base of analytical/technical and process improvement tools.
• Strong verbal and written communication skills to design and present effective educational programs, as well as interact at all organizational levels.

CERTIFICATIONS/LICENSURES REQUIRED: 

• Professional certification required within three (3) years of hire (TCRN, CEN, CCRN, or CPHQ preferred).
• Trauma Nursing Core Course (TNCC)/Advanced Trauma Care for Nurses (ATCN)/Advanced Trauma Life Support (ATLS) certification preferred. Must complete one of the above within eighteen (18) months of hire.
• Other certifications may be required as needed based upon experience and departmental needs.