Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Position Overview
We are looking for motivated, service-oriented individuals to join our remote team as Travel Account Consultant. In this role, you will work with clients to understand their vacation needs, explore suitable options, coordinate selected arrangements, and provide reliable support throughout the planning process.
Client requests may include resort stays, cruises, family vacations, group experiences, couples getaways, tours, and international destinations. No previous travel industry experience is required. Training and professional resources are provided.
What You'll Do
- Connect with clients to understand their vacation goals, dates, preferences, and budgets
- Research resorts, hotels, cruises, transportation, tours, activities, and vacation packages
- Present suitable options based on individual client requests
- Assist with coordinating reservations through approved supplier platforms
- Provide updates regarding confirmations, deadlines, and itinerary details
- Review booking information to ensure accuracy
- Respond to client questions and assist with routine reservation needs
- Maintain organized client profiles and booking records
- Communicate professionally through phone, email, messaging, and virtual platforms
- Keep current with destination information, supplier offerings, and available promotions
- Provide attentive service designed to build positive client relationships
Qualifications
- Strong written and verbal communication skills
- Customer-focused and comfortable working with people
- Good organization and attention to detail
- Ability to manage responsibilities independently
- Comfortable with computers, internet research, and online applications
- Reliable, self-motivated, and willing to learn
- Previous travel experience is not required
- Must be at least 18 years of age
- Must reside in the U.S., U.K., Australia, Mexico, Spain, or other qualifying region
Training & Professional Development
- Structured onboarding and role-specific training
- Supplier and reservation platform education
- Destination and travel product resources
- Professional certification opportunities
- Ongoing mentorship and coaching
- Continued learning and skill development
Opportunity Highlights
- Fully remote opportunity
- Flexible full-time or part-time scheduling
- Beginner-friendly training and support
- Access to established travel suppliers and professional booking resources
- Travel-related discounts and industry benefits where applicable
- Opportunities to develop client service, research, reservation, and relationship-management skills
- Continued professional growth and leadership opportunities
- Supportive virtual team environment