Travel Center General Manager

Join Our Team as a General Manager at Sapp Bros., Inc.!

Are you ready to lead and inspire a team while driving sales growth and profitability in a dynamic retail environment? Sapp Bros., Inc. seeks a passionate and hands-on General Manager to join our retail management team. As part of our team, you'll help maintain our commitment to integrity, quality, and exceptional customer service.

About Us: At Sapp Bros., Inc., we're dedicated to delivering outstanding Guest Services and fostering a culture of care for our team members. With over 50 years of success in multiple industries, we're looking for leaders ready to grow with us.

Position Overview: As a General Manager, you will oversee the overall sales growth and profitability of a specific department within our location. Reporting to the President of Travel Center, you'll play a pivotal role in maintaining operational excellence and driving our team towards success.

Key Responsibilities:

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• Conduct interviews and select top talent to build a high-performing team.
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• Lead weekly staff meetings and inspire sales associates to achieve targets.
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• Investigate and resolve cash shortages and inventory discrepancies.
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• Mentor and coach direct reports to effectively address operational challenges.
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• Ensure compliance with company recruitment processes and protocols.
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• Monitor and reconcile gasoline sales and other financial transactions.
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• Maintain an updated schedule and approve vacation requests.
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• Attend safety and department head meetings to uphold safety standards.
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• Oversee facility cleanliness through regular inspections and vendor interactions.
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• Manage capital improvement budgets and set ambitious sales goals.
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• Analyze repair and maintenance costs to optimize profitability.
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• Collaborate across departments to understand operational issues and ensure deadlines are met.
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Qualifications:

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• Minimum of a high school diploma or GED equivalent required. Preferred qualifications include an associate’s or bachelor’s degree in business administration, hospitality management, or a related field.
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• Previous experience in general management within retail or restaurant settings.
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• Proven leadership skills with the ability to manage large teams and facilities.
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• Strong proficiency in Microsoft Office Suite (Excel, Word) and other relevant software.
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• Ability to make quick, decisive decisions in a fast-paced environment.
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• Excellent communication and interpersonal skills.
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Why Choose Sapp Bros., Inc.? Join a company that has a unique culture that sets us apart from all other companies. We are professional, innovative, and dedicated to blessing and serving others. Safety, efficiency, and exceptional service are the pillars of our company's foundation. Enjoy a supportive work environment where your leadership skills are valued and rewarded. We offer competitive compensation and opportunities for professional growth and development.

Requirements include:
* 5 years of management experience, preferred
* Ability to work a flexible schedule
* Willingness to relocate if necessary

* Ability to pass a criminal background, credit, and employment reference check

As a Sapp Bros. employee, you will be part of an established company with a long tradition of commitment to quality, ethics, and superior customer service. If you are searching for an opportunity to use your leadership, creativity, communication, and people skills in a fun and rewarding environment, we have a place for you on our team. Check out our additional benefits below:

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• Health Insurance
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• Vision & Dental Insurance
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• Life & Accident Insurance
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• Short & Long Term Disability
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• 401k plus Company Match
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• Paid Holidays
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• Paid Time Off
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• On-Demand Pay
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• Employee Referral Program
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• Employee Assistance Program
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• Gym Membership Reimbursement
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• Tuition Reimbursement
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• Discounts on Gasoline & Diesel – 25 cents off
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• Store & Restaurant Discounts
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• Career Advancement - We promote from within!
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