Join a high-performing operations team where you will manage complex travel logistics and deliver a best-in-class experience for physicians nationwide.
The Hayes Locums Travel Coordinator is responsible for arranging and managing business travel for Hayes Locums employees, consultants, and physicians, including flights, hotels, rental cars, and ground transportation.
This role is ideal for someone who thrives in a fast-paced, high-volume environment and delivers accurate, timely, high-touch service. We’re looking for someone reliable, customer service oriented, with strong communication skills, and who collaborates well within a team environment.
Role Highlights
• Manage time-sensitive travel requests in a fast-paced setting
• Handle frequent schedule changes and complex logistics
• Provide white-glove, customer-focused support
• Ensure accuracy and responsiveness in all travel coordination
As part of a high-performing operations team, you will manage a large daily volume of travel requests while navigating frequent adjustments and evolving schedules.
You’ll play a critical role in ensuring travel runs smoothly by:
• Responding quickly to changes and disruptions
• Maintaining accurate and up-to-date trip details
• Supporting internal teams and external providers with professionalism and empathy
Delivering an exceptional customer experience is central to success in this role.
What You Will Do
• Coordinate business travel including flights, hotels, rental cars, and ground transportation
• Partner with Assignment Coordinators and Sales Consultants to ensure accurate and efficient travel planning
• Deliver a best-in-class customer experience in all travel arrangements
• Review, process, and confirm travel requests submitted through CRM with a high level of accuracy and attention to detail
• Monitor travel in real time and adjust plans as needed
• Respond quickly to weather disruptions, airline issues, and schedule changes
• Keep travelers informed and supported throughout their journey
• Prepare and send credit card authorizations as needed
• Manage vendor relationships, including contract renewals, compliance, and service-level expectations
• Ensure vendors meet Hayes Locums’ standards for quality and service
• Partner with the Accounting team to ensure travel expenses are accurately documented, recorded, and billed
• Deliver high-touch, service-first support in all interactions
• Maintain professionalism and composure in a fast-paced environment
• Provide responsive, thoughtful support to internal teams and external partners
Work Schedule
• Your regular work schedule will be 9:00 a.m. to 6:00 p.m., Monday through Friday, including a one-hour unpaid lunch break each day, for a regular 40-hour work week
• Eligible for one remote workday per week after completion of a 90-day training period, subject to maintaining good standing and manager approval.
Compensation
This position offers a base pay of $28.00 per hour. Based on a regular schedule of 40 hours per week, this equates to an estimated annualized compensation of $58,240, assuming full-time employment for 52 weeks per year. Because this is a non-exempt hourly role, actual earnings may vary based on hours worked. Compensation will be paid semi-monthly in accordance with the Company's regular payroll practices.
Basic Qualifications
• Bachelor’s degree or equivalent experience in lieu of education
• 2+ years of experience in a professional office setting, preferably in travel or hospitality customer service
• 2+ years of experience with Sabre Global Distribution System (GDS)
• Excellent verbal and written communication skills, with the ability to communicate with clarity, professionalism, and a customer‑centric tone
• Exceptional attention to detail and a high level of accuracy in all work
• Strong customer service orientation with a demonstrated ability to provide exceptional, high‑touch service
• Ability to manage multiple competing priorities and remain calm under tight deadlines
• Strong team player with the ability to collaborate effectively across teams and departments
• Demonstrated process-driven approach and time management skills
• Must be authorized to work in the United States without current or future sponsorship requirements
Bonus Points If You Have
• Experience with long-term housing coordination, including managing leases or housing arrangements
Benefits
• Medical, Dental, and Vision Coverage
• 401(k) with Employer Match
• Employee Assistance Programs
• Mental Health Resources
• Learning and Development Courses
• Generous PTO and Paid Holidays
About the Company
Hayes Locums is one of the nation’s leading physician staffing firms, specializing in locum tenens placements for hospitals, clinics, and healthcare organizations. Our mission is to match physicians and advanced practice clinicians with the right opportunities because quality matches lead to quality care.
Founded in 2012, Hayes Locums is trusted for integrity, reliability, and service excellence and is ranked the 6th largest locum tenens firm by Staffing Industry Analysts (SIA).
Culture & Workplace
Hayes Locums fosters a high-performance culture built on collaboration, accountability, and shared success. Our in-office environment is intentionally designed to support focus, connection, and professional growth. You'll join a collaborative team in a fast-paced environment where results, innovation, and continuous development are valued.
Our Fort Lauderdale office features:
• Modern, open office design with glass-walled offices and spacious workstations
• Dedicated lounge areas for collaboration and recharge
• Private, employee-only onsite gym
• Fully stocked kitchens on each floor
• Onsite amenities including ping pong, foosball, and a golf simulator
Equal Opportunity & Accessibility
Hayes Locums is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive environment where all qualified individuals are considered. Employment decisions are based on qualifications, merit, and business needs.