Job Title: Client Navigator
Profession: Case Worker
Specialty: -
Duration: 8
Shift: -
Hours per Shift: 35
Experience: Minimum of 3 years of experience, with a minimum of 2 years in health care or procedural scheduling
License: -
Certifications: -
Must-Have: Bilingual English/Spanish (preferred)
Description:
Under supervision, provides social services to clients/patients.
Identifies, develops, and implements social service plans for families/individuals.
Determines eligibility for public assistance, food stamps, and medical assistance.
May perform counseling and investigatory activities related to the work.
Responsible for the maintenance of data and tracking of appointments and health outcomes.
Facilitates care by coordinating outside and in-house referrals.
Ensures the necessary information is gathered for complete patient care.
Provides navigator support for newly diagnosed patients.
Evaluates barriers to care.
Refers patients to the genetic testing program by interviewing them.
Processes financial hardship forms and communicates with the testing company.
Maintains a patient database of all presenting patients.
Responsible for maintaining compliance records and patient data.
Facilitates the financial clearance and counseling process for patients.
Monitors the tumor registry to identify relevant data.
Maintains effective ongoing communication with clinicians and staff.
Establishes and maintains relationships to ensure optimal patient experience.
Identifies and participates in community outreach activities.
Schedules and coordinates meetings with providers and administrators.
Verifies insurance information and authorizations.
Monitors referral work queues to triage and schedule patients.
Enrolls patients in the patient management system.
Reports issues of concern and provides recommendations.
Required Skills:
Social service plans
Eligibility
Counseling
Investigatory activities
Social services
Additional Skills:
Patient care
Referral work queues
Patient management system
Organizational skills
Attention to detail
Collaboration
Community outreach activities
Scheduling tools
Work under pressure
Effective communication
Prioritize competing demands
Outside and in-house referrals
Genetic testing
Insurance status
Financial hardship forms
Patient database
Tumor registry
Numbers & Facts
Location
New York City, NY
Industry
Healthcare Services
Salary
$1,585
Company Size
1,000 to 1,499 employees
Website
https://cynethealth.com/
About Company
Cynet Health is a TJC certified MBE and one of the fastest-growing healthcare staffing firms in the US providing Health Med and Health IT staffing and consulting services to countless hospitals, SNFs, clinics, labs, CROs, health & wellness centers, pharmacies, and other medical facilities across the United States. Headquartered in Sterling, Virginia, we are a certified Minority-Owned Business Enterprise and a recognized Diversity Supplier.
Skills
Calendar Managementunmatched
Communication Skillsunmatched
Community and Social Servicesunmatched
Corporate Communicationsunmatched
Customer Support/Serviceunmatched
Database Administrationunmatched
Detail Orientedunmatched
English Languageunmatched
Establish Prioritiesunmatched
Genetic Programmingunmatched
Geneticsunmatched
Healthcareunmatched
Insuranceunmatched
Licensed Clinical Social Worker (LCSW)unmatched
Maintain Complianceunmatched
Medical Assistanceunmatched
Medical Diagnosisunmatched
Medical Recordsunmatched
Multilingualunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Patient Careunmatched
Patient Educationunmatched
Record Keepingunmatched
Social Workunmatched
Spanish Languageunmatched
Test Programunmatched
Tumor Registryunmatched
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