Direct the daily activities of the Medical Assistant staff, including the assignment and completion of tasks, quality oversight and readiness, and preparation.
Ensure work is completed efficiently and in accordance with Westside's standards, policies, and procedures. Delegate tasks to MAs as appropriate.
Resolve coverage issues related to scheduled and unscheduled absences.
Provide support to site MA team, including supporting orientation and ongoing training when needed, and continuously practicing, enforcing, and educating the MA team regarding workflows and workflow changes resulting from the addition or revision of policies and processes.
Work in conjunction with the Nurse Manager to maintain vaccine and supply inventory and serve as a main contact for Vaccines for Children/317 programs, except where Lead CFS is present and responsible.
Participate in quality improvement activities and initiatives with a focus on sustainability.
Ensure daily point-of-care testing is completed per manufacturers recommendations.
Oversee the testing of all assigned equipment to ensure equipment is working properly and notify the Clinical Floor Supervisor immediately when equipment is not functional.
Complete MA timesheets, performance evaluations, performance improvement plans and formal corrective actions documentation as needed, except where Lead CFS is present and responsible.
Facilitate the timely completion of MA competencies for the site MAs and address any identified staff deficiencies, except where Lead CFS is present and responsible.
Participate in the recruiting, interviewing, orientation, and training of new MA team members.
Act as the liaison with the Lead Clinical Floor Supervisor/Nurse Supervisor/Manager for issues that arise with the MAs.
In addition to the Clinical Floor Supervisor responsibilities, the Clinical Floor Supervisor will also perform the duties and responsibilities of the Medical Assistant as defined in the Medical Assistant job description.
Numbers & Facts
Location
Dover, DE
Salary
$15–$20
Skills
Corrective Actionunmatched
Documentationunmatched
Medical Assistanceunmatched
Nursing Managementunmatched
Performance Analysisunmatched
Performance Managementunmatched
Performance Reviewsunmatched
Problem Solving Skillsunmatched
Quality Managementunmatched
Sustainabilityunmatched
Testingunmatched
Time Managementunmatched
Training/Teachingunmatched
Vaccinationunmatched
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