Under the
supervision of the practice manager and the lead medical assistant the medical
assistant is responsible for ensuring efficient patient flow while
maintaining the highest level of patient safety, patient care, patient
satisfaction, and clinician satisfaction. Promotes patient satisfaction by interacting with patients
in a professional and courteous manner; consistent with patients need. Demonstrates the
highest level of integrity, respect, and maintains patient confidentiality. Contributes
to an overall optimal patient experience. PRINCIPAL
DUTIES AND
RESPONSIBILITIES: Active participation in
patient care including rooming patients, taking blood pressures, performing
EKGs, recording patient vitals in EPIC. Performs other
procedures as determined relevant to the individual patient and transport
patient to ER, if needed.Overall responsibility
for the flow of the providers patient care sessions. Providing needed
information to the front desk staff concerning the workflow in the patient care
area and keeping the provider informed of any issues that affect the efficiency
of the clinical flow. Accurately uses the
Ambulatory Patient Tracking system & EPICDemonstrates a strong
sense of shared responsibility to maintain a clean environment by ensuring exam
rooms and phlebotomy area are clean and appropriately stocked with supplies daily.Exhibits a strong sense
of shared responsibility in maintaining clinical equipment, including EKG
machines, daily transmission of EKG recordings, and monthly calibration of
scales. Responsible for
contacting Bio-Med for any broken machine or expired that is registered with
the Bio-Medical Engineering department. Covers medical assistant
shortages in other areas of Cardiology as needed.Promotes
patient/customer satisfaction by interacting with patients and coworkers in a
professional and courteous manner.Other duties as
assigned.