Supports a team-based primary care model focused on delivering high-quality patient care and care coordination
Builds strong relationships with patients and caregivers while supporting preventative and chronic care management initiatives
Coordinates patient care plans and clinical services to support positive health outcomes
Provides patient education related to chronic conditions, treatment plans, medications, and preventive care
Collaborates with interdisciplinary care teams to ensure seamless care delivery across the healthcare system
Participates in care team meetings and supports clinical decision-making through patient outreach and care coordination activities
Utilizes strong communication, problem-solving, and organizational skills to support patients and improve healthcare experiences
Delivers high-touch patient care through proactive outreach, symptom management, education, and care plan monitoring.
Job Duties
Provide telephone support and triage for patients
Schedule problem visits and nurse visits as appropriate
Offer symptom management guidance
Support prescription refill requests
Answer patient follow-up questions
Provide patient education regarding chronic conditions
Conduct patient education in person, by phone, or in group settings
Monitor and coordinate patient care plans
Build relationships with patients and caregivers
Support prevention-focused care initiatives
Assist with emergency department and hospital diversion efforts where appropriate
Provide direction to Medical Assistants regarding procedures, telephonic support, and patient instructions
Conduct medication authorizations
Conduct testing authorizations
Deliver exceptional patient service and care
Perform home visits as needed
Participate in care team meetings
Perform other duties as assigned
Numbers & Facts
Location
Cedar Rapids, IA
Industry
Staffing/Employment Agencies
Salary
$40–$45
Company Size
2,500 to 4,999 employees
Website
https://www.roseint.com/
About Company
Founded in 1993 by Sue Bhatia, Rose International is one of the nation's leading minority- and woman-owned providers of Staffing and Total Talent Solutions. We serve companies in all 50 states and employ thousands of people across the country.
Skills
Clinical Medicineunmatched
Clinical Nursingunmatched
Clinical Supportunmatched
Communication Skillsunmatched
Decision Supportunmatched
Emergency Careunmatched
Health Planunmatched
Healthcareunmatched
Hospitalunmatched
Medical Assistanceunmatched
Medical Treatmentunmatched
Medicationsunmatched
Nursingunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Patient Careunmatched
Patient Educationunmatched
Patient Follow-upunmatched
Preventive Medicineunmatched
Primary Careunmatched
Problem Solving Skillsunmatched
Registered Nurse (RN)unmatched
Service Deliveryunmatched
Team Playerunmatched
Telephone Triageunmatched
Training/Teachingunmatched
Treatment Planunmatched
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