Business Administration, Channel Strategies, Collective Bargaining, Compensation and Benefits, Contract Negotiation, Disciplinary Action, Employee Relations, Employment Law, Healthcare, Human Health, Human Resources, Human Resources Certification, Human Resources Strategy, Industrial Relations, Leadership, Legal, Negotiation Skills, Nursing Management, Onboarding, Performance Management, Registered Nurse (RN), Regulatory Compliance, Regulatory Requirements, Retention Programs, SPHR (Senior Professional in Human Resources), Society for Human Resource Management (SHRM), Willing to Travel
People Services Director
Our Client | Kennewick, WA 99338 | Full-Time Permanent | Senior Leadership
Location
Kennewick, WA 99338
Employment
Full-Time Permanent
Level
Senior Leadership
Salary Range
$104,208 $140,691 per annum
Travel
Up to 20%
Visa Support
Not available
The Role
Our client is seeking a People Services Director to lead the human resources function at their healthcare facility in Kennewick, Washington. This is a senior permanent role requiring deep expertise in healthcare HR and labour relations, including direct experience with collective bargaining agreement negotiations. The Director will serve as a strategic HR partner, driving workforce excellence and compliance across the organisation.
Key Responsibilities
- Lead the full scope of HR operations including employee relations, recruitment, benefits, compensation, and HR compliance
- Serve as the primary HR strategic partner to facility leadership and department managers
- Manage and lead all labour relations activities including collective bargaining agreement negotiations, grievance processes, and arbitration support
- Develop and maintain HR policies and programmes in compliance with federal, state, and healthcare-specific regulatory requirements
- Oversee talent acquisition, onboarding, and retention strategies for clinical and non-clinical staff
- Lead performance management, disciplinary processes, and workforce development initiatives
- Partner with legal counsel on complex employee relations matters
- Travel within the region as required (up to 20%)
Requirements
Must-Have
- Master's degree in Human Resources, Business Administration, or a related field
- Demonstrated experience in healthcare human resources
- Experience in labour relations and collective bargaining agreement (CBA) negotiations
- Strong knowledge of employment law, HR compliance, and healthcare regulatory requirements
- Ability to travel up to 20% of the time
Preferred / Nice-to-Have
- Proven track record in union contract negotiations and grievance management in a healthcare setting
- HR certifications (SHRM-SCP, SPHR) advantageous
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