Leadership/Management
- Provide day to day leadership and mentoring to the clinic staff to proactively reduce all barriers to access, standardize consistent processes and improve the patient experience.
- Identify and correct any staff and clinic flow or system issues.
- Mentor staff and constantly seek feedback from nursing and other clinic staff and providers.
- Hold regular clinic meetings to promote staff engagement, consistency, and improve clinic quality, safety, efficiency and patient experience.
- Act as an overall clinic leader to improve specialty & surgery clinic services.
Staffing
- Recruit, orient, and mentor staff.
- Provide for professional growth and development of nursing and clinic staff.
- Orient personnel concerning all new policies, procedures, routines and operating new equipment.
- Address employee relations issues timely with the help of the Specialty Director, as needed.
- Direct and supervise nursing and clinic staff where indicated in assessment, evaluation, and treatment of patients to assure the highest quality of patient care is being provided.
- Oversee annual competencies for all nursing and clinic staff.
- Responsible for the maintenance of certifications and licenses, and systematic evaluation of Nursing Services QI/QA activities.
- Assure daily clinic staffing is adequate.
- Promote outstanding quality customer service through teamwork and communication.
Other
- Establish and maintain supplies for clinic.
- Recommend purchase of new or replacement equipment.
- Maintain constant Joint Commission readiness for relevant areas including making sure policies, processes and the care environment are in compliance.
- Maintain annual competencies including safety and infection control requirements.
- Perform other duties as assigned, including special projects deemed necessary to provide comprehensive health services.
U
United Health Care Staffing, Inc.