Travel Patient Care Tech (PCT) - $904 per week in Philadelphia, PA

Why You Should Apply:

• Competitive Pay: Earn up to $904 per week, or $22.61 per hour – plus benefits!*

• Flexible Work Schedule: Enjoy a 14 week assignment 10/05/2026 - 01/09/2027 with a 40-hour work week and 4 shifts per week.

• Location: Philadelphia, Pennsylvania

• Great Benefits: Medical, 401(k) with company match, and more!

* Pay package is based on 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined for travel positions.

Position Overview
Type of Position:
Description:

Patient Services Representative – Primary Care (Temp to Perm)

Program Type: Non-Clinical

Important Notice

• This is a Temp to Hire contract — only candidates interested in converting to a permanent staff position will be considered

Location

• Primary Care clinic in Plumsteadville, PA

Schedule

• Weekly schedule includes 1 late shift of 12:00 PM – 8:30 PM
• 3 shifts ranging from 7:45 AM – 5:30 PM
• Saturdays alternating every 4 weeks (8:00 AM – 12:00 PM)
• Will leave early on Thursdays when working a Saturday to maintain 40 hours
• Schedules are available 2 weeks out

Sample Schedule

• Monday: 7:45 AM – 4:15 PM
• Tuesday: 8:00 AM – 4:30 PM
• Wednesday: 12:00 PM – 8:30 PM
• Thursday: 9:00 AM – 5:30 PM
• Friday: 7:45 AM – 4:15 PM

Interview Process

• Interview will be conducted via Microsoft Teams

Position OverviewPatient Service & Scheduling

• Answering patient calls and handling inquiries promptly, following protocols and service standards
• Scheduling appointments (in person or by phone), confirming details, and rescheduling or canceling as needed
• Managing patient arrival and departure activities — collecting copays, obtaining insurance cards, signatures, and referrals, and updating records in the EMR
• Communicating wait times and patient flow to both patients and staff

Financial & Administrative Tasks

• Verifying patient demographics, insurance eligibility, and benefits
• Obtaining pre-authorizations, referrals, and coordinating benefits

Regulatory & Compliance

• Ensuring compliance with federal, state, and local regulations
• Maintaining patient confidentiality and safety

Customer Experience

• Anticipating patient needs and resolving issues promptly
• Building positive relationships with patients, visitors, and staff

Training

• 4-day EPIC training held Tuesday through Friday, 9:00 AM – 5:00 PM
• New hire must pass an assessment at the end of the training week
• 15-minute HIPAA training module required

Compliance Requirements

• Compliance is due on the Wednesday before the start date
• Candidates should be prepared to begin the compliance process immediately upon accepting an offer
• Medicals and drug screens must be started within 72 hours of accepting the offer
• Candidates who do not begin these requirements within 72 hours are at risk of the contract being cancelled