Co-Payments, Communication Skills, Computer Skills, Consulting, Customer Relations, Customer Support/Service, Documentation, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, High School Diploma, Maintain Compliance, Medical Office Administration, Medical Record System, Multitasking, Onboarding, Organizational Skills, Patient Assessment, Patient Care, Preventive Medicine, Process Improvement, Record Keeping, Regulations
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Pride Health is hiring a Patient Care Coordinator/Front Desk Medical Receptionist to support our client’s healthcare facility in Seattle, WA (98115). This is a contract-to-hire opportunity with multiple openings and strong long-term potential.
Job Details:
Location: Seattle, WA – 98115
Job Type: Contract to Hire
Contract Duration:3+ months (with possibility of extension or conversion)
Schedule: 8-hour shifts between 6:45 AM – 7:00 PM
Pay Range:$21 – $25/hr. (based on experience)
Key Responsibilities:
- Manage patient check-in and check-out processes efficiently
- Verify insurance, collect co-pays, and gather required documentation
- Provide front-desk support and assist patients in person and via phone
- Schedule, confirm, and reschedule appointments accurately
- Conduct outreach calls for preventive care and follow-ups
- Address patient questions and resolve concerns with professionalism
- Maintain accurate records within EHR systems
- Ensure compliance with HIPAA and healthcare regulations
- Collaborate with clinical staff to ensure smooth patient flow
- Support onboarding/training of new team members
- Assist with reporting and process improvement initiatives
Requirements:
- High School Diploma or GED required
- 1+ year of experience in healthcare, patient services, or customer-facing role preferred
- Strong communication and organizational skills
- Ability to multitask in a fast-paced environment
- Basic computer skills; EHR experience is a plus
Pride-Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Equal Employment Opportunity
Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Fair Chance Employment
Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.
Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
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