We are seeking a motivated and customer-focused Travel Sales Consultant to join our growing travel team. This role is ideal for someone who enjoys helping people plan memorable trips, building relationships with clients, and turning travel inquiries into confirmed bookings.
The Travel Sales Consultant will work directly with clients to understand their travel needs, recommend destinations and travel products, prepare personalized itineraries, and guide customers through the booking process. The successful candidate will combine strong sales and communication skills with a genuine passion for travel and exceptional customer service.
Key Responsibilities
Consult with clients to understand their travel preferences, interests, budgets, and scheduling requirements.
Recommend destinations, accommodations, transportation, tours, activities, cruises, and other travel products based on client needs.
Create customized travel itineraries and present travel options in a clear and compelling manner.
Respond promptly and professionally to travel inquiries through phone, email, and online communication channels.
Convert qualified travel leads and inquiries into confirmed bookings and sales.
Build and maintain strong relationships with new and existing clients.
Follow up with prospective clients to answer questions, overcome objections, and close sales.
Provide accurate information regarding travel arrangements, pricing, policies, and booking requirements.
Coordinate reservations and communicate with travel suppliers and partners as needed.
Maintain accurate client information, sales activity, booking details, and follow-up notes within company systems and CRM tools.
Stay informed about travel destinations, products, promotions, and industry trends.
Deliver a high level of customer service before, during, and after each client's trip.
Meet individual and team sales, customer service, and performance goals.
Maintain professionalism and protect confidential customer and company information.
Qualifications
Previous experience in travel sales, travel consulting, tourism, hospitality, customer service, or a related field is preferred.
Strong communication, relationship-building, and customer service skills.
Sales-oriented mindset with the ability to identify customer needs and recommend appropriate solutions.
Excellent organizational and time-management skills.
Strong attention to detail and accuracy.
Comfortable using computers, email, CRM systems, and online booking or travel platforms.
Ability to manage multiple clients, inquiries, and bookings while meeting deadlines.
Self-motivated and able to work independently while contributing to a team environment.
Passion for travel and willingness to learn about new destinations and travel products.
Ability to communicate professionally with customers and travel partners.
Preferred Skills
Travel Sales
Travel Consulting
Customer Service
Sales
Consultative Selling
Lead Conversion
Client Relationship Management
Travel Planning
Itinerary Planning
Destination Knowledge
Hospitality
Tourism
CRM
Communication
Time Management
Organization
Problem Solving
What We Offer
Opportunity to build a career in the travel industry.
Flexible work environment.
Training and ongoing professional development.
Access to travel industry resources, tools, and supplier opportunities.
Supportive team environment.
Opportunities to develop sales, customer service, and travel industry expertise.
We are committed to providing an inclusive and professional work environment. Employment decisions are based on qualifications, experience, business needs, and other lawful considerations. We do not discriminate against applicants or employees based on legally protected characteristics.
Numbers & Facts
Location
Florida, Florida (Remote)
Skills
Budgetingunmatched
Business Developmentunmatched
Central Reservation and Online Booking Systemsunmatched