Technical Sales Representative Ecolab Inc.
New Castle, DE5 days ago
- $103,100–$154,700 Per Year
Dale Workforce Solutions
- Plymouth Meeting, PA
- 18 days ago
- $25–$30 Per Hour
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Skills
- Administrative Skillsunmatched
- Communication Skillsunmatched
- CompTIA A+unmatched
- Consultingunmatched
- Desktop PCunmatched
- Emerging Technologyunmatched
- Healthcareunmatched
- Help Deskunmatched
- Identify Issuesunmatched
- Information Technology & Information Systemsunmatched
- Knowledge Baseunmatched
- Laptop PCunmatched
- Lift/Move 50 Poundsunmatched
- Maintenance Servicesunmatched
- Microsoft Active Directoryunmatched
- On Site Supportunmatched
- Onboardingunmatched
- Operating Systemsunmatched
- Printersunmatched
- Record Keepingunmatched
- Software Administrationunmatched
- Technical Supportunmatched
- Time Managementunmatched
- User Account Administrationunmatched
- Willing to Travelunmatched
Description
Client: healthcare company
Job: Traveling Helpdesk Technician
Duration: 3-month contract to hire
Location: on-site supporting office around Plainview, NY (mileage is reimbursed)
Pay: $25-$30/hr W2
Job Summary:
We are seeking a dedicated and knowledgeable Travel Help Desk Technician to provide technical support and assistance to our end-users. This role involves traveling to & from various offices in the Plainview area to troubleshoot hardware and software issues, answering inquiries, and ensuring that IT systems are functioning smoothly. The ideal candidate will be patient, solution-oriented, and able to communicate technical information to non-technical users.
Key Responsibilities:
Must-Haves
Job: Traveling Helpdesk Technician
Duration: 3-month contract to hire
Location: on-site supporting office around Plainview, NY (mileage is reimbursed)
Pay: $25-$30/hr W2
Job Summary:
We are seeking a dedicated and knowledgeable Travel Help Desk Technician to provide technical support and assistance to our end-users. This role involves traveling to & from various offices in the Plainview area to troubleshoot hardware and software issues, answering inquiries, and ensuring that IT systems are functioning smoothly. The ideal candidate will be patient, solution-oriented, and able to communicate technical information to non-technical users.
Key Responsibilities:
- Respond to help desk requests via phone, email, or ticketing system and provide timely resolution to hardware, software, and network issues.
- Diagnose and troubleshoot technical problems, escalating issues to higher-level support when necessary.
- Install, configure, and support various software applications, operating systems, and hardware devices.
- Maintain accurate records of incidents, service requests, and resolutions in the ticketing system.
- Assist with user onboarding, including setting up new equipment and configuring user accounts.
- Ensure the timely and accurate completion of all service requests and tasks.
- Provide remote support and assistance as needed, ensuring minimal disruption to users.
- Collaborate with other IT team members to identify recurring issues and implement solutions.
- Maintain a knowledge base of common issues and solutions for future reference.
- Stay up-to-date with the latest technology trends, tools, and techniques to provide efficient and effective support.
Must-Haves
- A+ or CompTIA certified required
- Must be able to lift up to 50lbs
- Active Directory required
- 1+ years of hands-on experience required
- Printer support
- Strong communication skills
- Imaging or provisioning of laptops and/or desktops
Numbers & Facts
| Location | Plymouth Meeting, PA |
| Salary | $25–$30 Per Hour |
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