Treasury Management Billing & Account Analysis Analyst I

Position Title

Treasury Management Billing & Account Analysis Analyst I

Location

Nationwide, MI 48098

Job Summary

The Billing & Account Analysis Analyst I is responsible for supporting and executing billing operations, account analysis, and financial reporting related to Treasury Management products and services. This role ensures accurate billing, supports revenue integrity, and provides insights into client profitability and pricing effectiveness.

Job Responsibilities:

• Generate accurate and timely billing statements in accordance with established billing cycles.

• Validate pricing, fee structures, and customer-specific billing arrangements.

• Support treasury billing processes, including service charges and cash management fees.

• Identify and escalate billing discrepancies or unusual variances.

• Assist with month-end close activities related to billing and account analysis.

• Prepare recurring billing and account analysis reports.

• Ensure data accuracy and completeness in financial reporting outputs.

• Maintain customer profiles and billing parameters within the analysis system.

• Update system data for new services, pricing changes, and annual billing updates.

ADDITIONAL ACCOUNTABILITIES

• Partner with treasury Management Pricing, Treasury Management Sales, Product, and Customer Support teams to resolve billing issues.

• Support cross-functional initiatives related to account analysis and billing processes.

• Provide documentation and support for internal and external audits.

• Adhere to internal controls, policies, and regulatory requirements.

• Complete all required compliance and training activities on time.

• Performs special projects, and additional duties and responsibilities as required.

• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

JOB REQUIREMENTS

Required Qualifications:

• Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field.

• 1-2 years of experience in finance, banking, billing, or accounting.

Preferred Qualifications:

• Exposure to Treasury Management products (ACH, wires, deposits, cash management services) preferred.

• Familiarity with billing or account analysis systems (e.g., Weiland, XAA, CBS) is a plus.

Job Competencies:

• Strong analytical and problem-solving abilities.

• High attention to detail and accuracy.

• Intermediate proficiency in Microsoft Excel (formulas, pivot tables, vlookups).

• Effective written and verbal communication skills.

• Ability to manage multiple priorities and meet deadlines.

• Customer-focused mindset with professionalism in stakeholder interactions.

• Experience using AI-powered tools to improve productivity, communication, research, and workflow efficiency.

• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.

• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.

• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

• Physical demands (ADA): No unusual physical exertion is involved.

Flagstar is an Equal Opportunity Employer

We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

Pay Range

$50,070.75 - $76,912.00

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as appliable.