Overview
As a Treasury Management Support Specialist, you will work with internal and external customers to provide support during implementation as well as ongoing customer service and technical support for our business customers utilizing treasury management business products and services.
What Youll Do Day in the Life
Every day you will serve as a key liaison between business customers, Treasury Management Sales, and internal partners, ensuring clear and timely communication on requests, implementations, and ongoing activities. You will educate and support customers on Treasury Management products and services while preparing tracking and administering contracts and maintaining accurate documentation.
You will manage multiple priorities, respond to inbound inquiries, and support business online banking and cash management solutions, including ACH wires, lockbox, and Positive Pay. You will deliver a positive customer experience by professionally handling sensitive issues and escalations, partnering with internal teams to support resolution and continuous improvement.
Experience
Experience in Banking operations with a minimum of three years of experience managing sensitive information, identifying anomalies, and meeting strict processing timelines.
Skills
Core Behaviors
Bonus Points
What We Can Offer You
Flexible working location options in Jasper, IN; Owensboro, KY; Evansville, IN; or Whitehall, OH
Medical, dental, vision, STD, LTD, Life insurance, etc.
Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping.
Logo wear discounts Free checking account checks and discounted bank services