Treasury Services Coordinator

Stock Yards Bancorp, Inc. (NASDAQ: SYBT), parent company of Stock Yards Bank & Trust Company, with offices in Louisville, Central, Eastern and Northern Kentucky, as well as the Indianapolis, Indiana and Cincinnati, Ohio metropolitan markets.

Job Title: Treasury Services Coordinator

FLSA Status: Exempt

Department: Treasury Management

Hours of Operation: Monday - Friday 8:00am - 5:00pm

General Job Summary:

Assist TM sales staff by coordinating and completing documentation required to implement new TM services; gathering documentation to open DDA's; coordinating ACH and Remote Deposit credit approval forms; daily customer service related to TM services, credit card and merchant services customer service; customer review and product research assistance.

Organizational Duties and Responsibilities:

• Supports the mission, vision and philosophy of the Bank. Complies willingly with all organizational policies and procedures.
• Supports all functions that maintain compliance with regulatory agencies.

Essential Duties and Responsibilities:

• Administrative Support to the Director of Treasury Services
• Customer service contact for all TM and Business Credit Card Sales related needs or requests
• Assist TM Officers in preparation, maintenance and servicing of TM documentation for purposes of implementation
• Assist Business Credit Card Sales Officers in preparation, maintenance and servicing business credit card clients
• Ensure all TM services documentation is accurate and ready for implementation
• Communicate effectively with customers, internal and external, either verbally or in writing
• Assist TM and Business Credit Card Officers with preparing new business proposals and customer reviews
• Act as liaison between the Sales organization and its operational support team(s) to ensure products are delivered to clients as intended
• Act as a liaison between Commercial, Business Banking and Retail divisions when Sales Officers are on calls
• Works with Business Credit Card Sales Officers to report on new business, obtain approvals for new customers, manage renewals of existing facilities, and help improve process flow

Other Functions:

• Assist in organizing and attending departmental events
• Make decisions pertaining to service within limits set by the Director of Treasury Services
• Assist in new product development, including research and operational development

Working Conditions: All job functions are performed daily indoor in an office environment using various computer applications

Minimum Job Requirements:

Education: High School Diploma or GED Equivalent; College degree preferred

Experience: Minimum of 3 year recent experience in related field or professional work experience in financial services industry

Specific Skills:

• Communicate effectively through writing and speaking as appropriate for the needs of the audience
• Capability to communicate and collaborate with all levels of management and employees
• Demonstrate active listening skills
• Ability to maintain customer satisfaction and generate positive client relationships
• Efficiently manage time
• Proficient to include Word, Excel and Outlook
• Professional appearance and demeanor

Physical requirements:

The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Primarily sedentary work performed in an office environment
• Ability to sit for extended periods of time while working at a computer
• Frequent use of hands and fingers to operate a computer, keyboard, mouse, and other office equipment
• Ability to speak clearly and hear well enough to communicate with clients, team members, and vendors via phone, video, and in person
• Visual acuity sufficient to read computer screens, printed documents, and financial data
• Occasional standing, walking, bending, or reaching
• Ability to lift and carry up to 10-15 pounds occasionally (e.g., files, office supplies)

Benefits:

• 401(K) with a company match of up to 6%
• ESOP employer match
• Medical insurance
• Dental insurance
• Vision insurance
• Cancer/Disease insurance
• Accident insurance
• Flexible Spending Accounts
• Flexible Savings Accounts
• Health Savings Accounts
• Bank paid Life/AD&D insurance
• Voluntary Life/AD&D insurance
• Bank paid Short-Term and Long-Term Disability insurance
• Employee Stock Purchase Plan
• Employee Assistance Program