Communication Skills, Dental Insurance, Dentistry, Detail Oriented, Follow Through, Health Insurance, Insurance, Medical Diagnosis, Organizational Skills, Patient Follow-up, Team Player, Training/Teaching, Treatment Plan
LOCATION
Lasalle, IL
POSTED
30 days ago
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Training & development
At A Lifetime of Smiles, we’re looking for a Treatment Coordinator who understands dentistry and values clear, honest communication with patients. This role focuses on helping patients understand their treatment, answering questions, and supporting them as they make decisions about their care. It’s a key part of creating a smooth, consistent experience from the time a patient is diagnosed through scheduling and completion of treatment. Dental office experience required (2+ years preferred)
What You’ll Do:
Review treatment plans with patients and help them understand their options
Answer questions related to procedures, timing, and next steps
Discuss financial estimates and insurance in a clear, straightforward way
Coordinate scheduling in a way that supports both the patient and the clinical team
Follow up with patients who have outstanding or unscheduled treatment
Communicate with patients by phone, text, and in person
Help maintain organized, accurate administrative systems
What We’re Looking For:
Dental office experience required (2+ years preferred)
Experience discussing treatment plans and financial estimates with patients
Working knowledge of dental codes and insurance processes
Strong communication skills, able to explain things in a way patients understand
Organized and detail-oriented with good follow-through
Someone who is reliable, steady, and works well with a team
What This Role Is Not
Not entry-level
Not a basic front desk position
Compensation - Pay is based on experience, with opportunities for growth over time.
About Us - A Lifetime of Smiles has been serving the Illinois Valley for many years. We focus on providing quality care, building long-term relationships, and making sure patients feel comfortable and informed every step of the way.