Treatment Coordinator

Join our team in Maplewood as a full-time Treatment Coordinator! This position serves a critical role in the clinic as they help patients understand the cost of recommended treatment and makes appropriate financial arrangements with patients.

Who We Are

Community Dental Care is Minnesota's largest provider of comprehensive dental care for people of all ages on public programs. We operate five clinics across the state, including the Twin Cities, Rochester and Buffalo.

Responsibilities

• Review schedule daily for patient financial obligations
• Verify all patients' insurance - state and commercial
• Collect payments and/or copays from patients
• Receive overflow calls from scheduling coordinators
• Receive and return calls from patients pertaining to financial quotes for treatment plans
• Schedule patient appointments as needed
• Answer patient questions regarding billing and payment options
• Process application for sliding fee scale and care grants
• Post payments on patient accounts
• Send out pre-estimates to patients

Position Hours (Both Mid shift and PM shift are available)

Mid-Shift: Monday through Thursday from 10am to 6pm, and Friday from 10pm to 5pm

PM Shift: Monday through Thursday 2:00pm - 9:30pm and Friday from 12:00pm - 5:30pm

Qualifications

• High school diploma or equivalent
• 1-2 years of customer service experience, preferably within a dental or medical office setting
• Experience working with insurance
• No prior dental experience required

What We Offer

• Meaningful work in a collaborative environment that fosters professional growth
• Comprehensive medical, dental and life insurance
• Paid time off and holiday pay
• 401k plus company match

About Us

At Community Dental Care, we provide high quality dental care in a caring, culturally respectful manner. Our team of over 300 employees are committed to our mission and seek to make a meaningful difference in the lives of others. We value our staff and equip them with the tools and training needed to be successful.

Community Dental Care is an Equal Opportunity Employer. We recognize that our diversity makes us stronger and empowers us to serve our patients in a culturally sensitive manner.