Triage Nurse

We are a busy and growing OB/GYN Practice looking for a talented and hard working Telephone Triage Nurse to join our team!
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POSITION REQUIREMENTS
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• Certified Medical Assistant/NURSE
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• Minimum of five years’ experience in a clinical setting.
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• Experience in Obstetrics and Gynecology preferred.
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• Strong oral and written communication skills required.
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• Must have general proficiency in computer skills.
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• Must possess general nursing knowledge as well as critical thinking, judgment and assessment skills.
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• Requires ability to identify and report unusual or problematic circumstances to assess patient.
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• Strong attention to detail, organizational skills and follow -through discipline.
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• Ability to prioritize and handle multiple tasks concurrently.
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• Excellent customer service skills.
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  ESSENTIAL DUTIES AND RESPONSIBILITIES
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  • Triage calls from patients and caregivers:
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  • Obtain and clarify patient information.
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  • Assess and communicate accurate information to health care Providers to ensure effective and appropriate care.
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  • Communicate accurate health information and advice to patients and caregivers.
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  • Provide education to patients and caregivers as needed.
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  • Complete triage calls with appropriate documentation in EMR.
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  • Prioritize calls from patients, caregivers, guardians, physicians, and other medical professionals to determine urgency.
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  • Position requires ability to identify the nature and urgency of client health care needs and determine appropriate disposition via telephone.
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  • Communicate with staff as needed to ensure appropriate patient care.
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  • Monitor patient’s critical lab results, other results and tests as ordered; notify physician, follow up with patient/family as needed.
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  • Work with other staff, including Call Center staff, giving direction as needed, to ensure appropriate care is efficiently delivered.
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  • Appropriately document all calls, actions and interventions per policy.
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  • Assist Physicians in communicating care information to Patients
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  • Monitor and Maintain proper clinical standards within Call Center Department
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  • Perform other duties as assigned.
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    JOB EXPECTATION
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    • Maintain professional competence and skills necessary to effectively perform primary job duties.
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    • Establish and maintain effective work relationships within department and company.
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    • Follow all company and departmental policies and procedures.
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    • Maintain acceptable attendance and punctuality.
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    • Must be organized and have good time management skills.
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    • Ability to adapt well to changes in workload, work locations and projects.
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    • Must be self -motivated and have the ability to work with varying degrees of supervision.
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    • Safeguard sensitive and confidential company information.
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    Requirements<\/h3>

    • Certified MA<\/span>
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    • 1 -3 yrs. Exp. in OBGYN<\/span>
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      Benefits<\/h3>

      • Health Care
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      • Dental
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      • Vision
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      • 401k<\/span>
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      • Employee Discount
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      • Referral Program
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