Join EANM as a Tech Triage Technician, who plays a critical role in assessing and prioritizing a patient’s needs over the phone. If you thrive in a fast-paced environment, have strong clinical judgement, and want to make a meaningful impact on patient care – this could be the perfect fit!
Why Choose Us?
- Paid on-the-job training & career advancement opportunities
- Extensive personalized training provided regardless of prior experience
- Internal Career Ladder
- Largest Ophthalmology & Optometry practice in the Southwest
What You'll Do:
- Prioritize eye-related emergencies by assessing patient symptoms to clarify the responsibilities and expectations
- Initiate and manage prior authorizations, advocating for patients & supporting physician- designed treatment plans to preserve vision
- Identify prescription refill needs and collaborate closely with physicians to manage clinical patient care
- Ensure accurate and efficient documentation in the EMR while effectively coordinating patient care
- Apply quick & critical thinking in evaluating symptoms, medical history, and patient circumstances in real time
What We’re Looking For:
- High school diploma or equivalent required
- COA certification required within 90 days of hire (Tech Triage I)
- Experience in ophthalmic subspecialties and scribing preferred
- Strong communication, critical thinking, and multitasking skills
- Must complete required LMS training annually
Benefits We Offer:
- PTO & 8 paid holidays (including the day after Thanksgiving & Christmas Eve!)
- Medical, Dental & Generous Vision Benefits
- 401(k)
- Education Assistance
- Company-paid Life, AD&D, Disability Insurance & more!
** Benefit eligibility varies based on full-time or part-time status. The benefits listed above apply to employees with .75 FTE status or higher; additional details will be provided upon hire.
Ready to start a rewarding career? Apply today! Learn more at www.eyenm.com.
Req.# 2855
E
Eye Associates of New Mexico