The Trilogy Flex Force Coordinator will assist with and support all aspects of the Flex Force delivery strategy. They will support a team of fulltime
clinical professionals (may include RN, LPN, CRMA, CRCA) and coordinate ongoing activities including onboarding, scheduling and payroll.
The ideal candidate will support a combined local and remote team for clinical positions throughout the organization. This position will report
directly to the Director, Trilogy Flex Force.
Job Summary
The Trilogy Flex Force Scheduler is responsible for the consi
stent and accurate execution of workforce
operations, including onboarding, scheduling, payroll, compliance, and employee support. This role
ensures all processes are completed on time, aligned with company standards, and deliver a high-quality
experience for Flex Force employees and operational partners.
Roles and Responsibilities
Roles and Responsibilities
• Executes the Trilogy Way Onboarding process, ensuring a seamless, organized, and welcoming
new hire experience.
• Coordinates orientation schedules, assignments, system access, and required onboarding
materials.
• Provides hands-on support to employees using onboarding and scheduling tools (e.g., SmartLinx
Go).
• Serves as a frontline resource for employee questions, ensuring timely and accurate resolution.
• Collaborates with the Trilogy Flex Force Manager to support employee engagement initiatives,
including recognition programs, events, and surveys.
• Administers workforce scheduling activities, including shift assignments, accommodations, PTO
requests, holiday rotations, shift trades, schedule monitoring, and communication of schedule
changes to ensure appropriate staffing levels and fulfillment of required weekly hours.
• Administers time and attendance and payroll processes, including attendance tracking, review of
punches and time records, payroll reconciliation, labor allocation verification, reporting, and
resolution or escalation of discrepancies as appropriate.
• Maintains accurate and compliant employee records, including personnel and medical files,
licensure and certification documentation, and vaccination and training records, in accordance
with regulatory requirements and company policies.
• Tracks and follows up on required training, continuing education, licenses, and certifications to
ensure ongoing compliance and timely renewal.
• Generates and reviews workforce, payroll, and time and attendance reports, escalating concerns
as needed.
• Maintains inventory of uniforms, onboarding materials, and operational supplies.
• Provides day-to-day administrative and operational support to Flex Force staff and leadership.
• Other duties and tasks as assigned.
Qualifications
Education: None Required
Experience: 1-3 years
Licenses and Certifications
Highschool Diploma/DED preferred
Physical Requirements
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during
working hours. Must be able to lift at least 20lbs. Must be able to maintain verbal and written
communication with co-workers, supervisors, residents, family members, visitors, vendors, and all
business associates outside of the health campus.
Careers close to home and your heart
Since our founding in 1997, we’ve been making long-term care better for our residents and more rewarding for our team members. We’re a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. If you’re looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy.
APPLY NOW:As one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.
Since 1997, we’ve dedicated ourselves to being the best healthcare company in the Midwest by providing exceptional, comprehensive care to seniors in every community we serve. We operate multiple senior health communities throughout Kentucky, Indiana, Ohio and Michigan. To meet every need of the aging population, we have designed our communities to offer a full range of services, from independent and assisted living, to skilled nursing and rehabilitative services. Whether a resident requires short-term rehabilitative care, or ongoing nursing care, our programs help our residents live the highest quality of life possible.
At Trilogy Health Services, our motto of being compassionately committed to excellence in customer service is evident in everything we do. We believe that our company culture, values, and superior service standards are what define “The Trilogy Difference.†Not only do we provide excellence in customer service to each resident, but we are also committed to serving those around our residents, including our communities and our employees.
The Trilogy culture is built upon our Trilogy Service Standards, which emphasize exceeding customer expectations in all areas, including resident activities and programming, fine dining, family care and employee care to name a few. Each service standard is designed to provide an exceptional service experience, whether you are a Trilogy resident, family member, employee or community member. Cultural Leadership is the driver for our success, and our cultural map that guides us on our journey is our Mission Statement.