TRIO Student Support Services (SSS) STEM Academic Advisor (12-month)

Big Bend Community College
  • Moses Lake, WA
  • $64,699 Per Year
2 days ago

Job Description

TRIO Student Support Services (SSS) STEM Academic Advisor (12-month)

Salary

$64,699.00 Annually

Location

Moses Lake, WA

Job Type

Full-Time

Job Number

26-52

Division

Student Services

Department

TRiO Student Support Services

Opening Date

08/07/2026

Closing Date

8/25/2026 11:59 PM Pacific

  • Description
  • Benefits
  • Questions

Position Summary

Big Bend Community College (BBCC) is seeking qualified candidates for a full-time, 12-month position as a TRIO Student Support Services (SSS) STEM Academic Advisor. BBCCs TRIO Student Support Services (SSS) program is a federally funded initiative by the U.S. Department of Education designed to help Big Bend first-generation, low-income, and disabled students succeed in college. Through a high-touch, proactive approach, the program provides students with the support they need to thrive. This includes holistic, comprehensive academic advising, academic tutoring, financial literacy workshops, financial aid information and assistance, and college campus visits. The TRIO Student Support Services Academic Advisor provides academic, career, and transfer assistance to TRIO students, supporting their academic journey and the overall program.

This position reports to the Director of TRIO Student Support Services and works closely with the Advising & Retention department to advance the college's academic advising mission, Tutoring Services, Counseling, Financial Aid, Admissions/Registration, Workforce Education Services, and Accommodations and Accessibility Services to provide services to all eligible participants.

This is a full-time, 12-month, grant-funded position. This position is dependent upon continued grant funding.

Big Bend Community College's organizational strength is captured in our small yet mighty spirit…a small college taking on BIG things to enact BIG change to lift our students and employees. We are dedicated to extending postsecondary access to all our service district members and providing an environment for all to grow personally and professionally, steered by our mission and vision.

Vision: To become our communities first choice to dream, learn, and succeed.

Mission

Serve as a Bridge

Stand as a Leader

Support for Success

Our guiding principles are a call to action, establishing a standard for how we interact with each other, present Big Bend Community College in the community, serve students, AND act upon areas of inequity.

Guiding Principles

Honor our Role as a Hispanic-Serving Institution

Advocate for Equity, Inclusion, & Diversity

Embrace our Workplace Norms

Innovate Proactively

Model Integrity

Educate All

If you share these values, we encourage you to join the movement happening at Big Bend Community College.

This position is open until filled. Priority consideration will be given to applicants whose complete application has been received by August 25, 2026. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged.

Essential Job Duties

ESSENTIAL JOB DUTIES:

Primary responsibilities include but may not be limited to the following:

STUDENT SUPPORT AND CASELAOD MANAGEMENT:

  • Assist with recruitment, selection, and orientation of new Student Support Services STEM participants
  • Maintain a caseload of program participants by assessing individual needs and providing services, resources, and activities that promote academic success.
  • Provide individualized advising on academic, personal, career, financial aid, economic literacy, transfer, and educational planning to help students achieve their educational and career goals.
  • Develop and support student educational plans, helping students navigate academic pathways and make informed decisions about their future.
  • Assist students with completing scholarship applications, financial aid forms, college admissions applications, and university transfer processes.
  • Provide information and referrals to appropriate college programs, departments, community resources, and program-sponsored online tutoring services.
  • Conduct follow-up with students identified through early alert systems and implement intervention strategies to address barriers to success.
  • Lead workshops for students in various topics such as study skills instruction, financial planning, STEM careers, and STEM-transfer advising.
  • Coordinate and supervise four-year college campus visits (focused on STEM-transferring), academic, and cultural activities.
  • Lead the TRIO Mentoring Program for TRIO students.
  • Proactively engage students through personalized outreach, messaging campaigns, and other communication strategies that support persistence, retention, and student success in alignment with grant requirements and BBCC goals.
  • Identify and apply research-based advising practices that enhance student learning, development, and achievement.
  • Foster an inclusive, equitable, and student-centered advising environment that supports the diverse needs of the student population.

PROGRAM SUPPORT:

  • Contribute to BBCC's mission, strategic enrollment goals, and commitment to student success and equity by participating in student recruitment, outreach efforts, New Student Enrollment activities, and college-wide initiatives that support traditionally underrepresented student populations.
  • Assist with the recruitment, selection, orientation, and onboarding of new program participants, ensuring a welcoming and seamless transition into the program and college community.
  • Lead workshops and presentations on topics such as study skills, financial literacy, academic success, transfer planning, and other areas that support student achievement.
  • Assist with the planning, coordination, and implementation of the program's Transfer Summer Bridge Program and other transition initiatives.
  • Coordinate and supervise four-year college campus visits, academic enrichment opportunities, cultural events, and other activities that enhance student learning, engagement, and transfer readiness.
  • Foster collaboration and partnerships with academic departments, student services offices, community partners, and student organizations to strengthen support services, promote a culture of belonging and inclusivity, and advance student persistence, retention, and success.
  • Disseminate information about the TRIO Student Support Services (SSS) Program to the campus community and assist with outreach efforts that increase program visibility and participation.
  • Assist with data collection, records management, surveys, reporting, and program evaluation activities to support compliance, continuous improvement, and achievement of program objectives.

DATA & ADMINISTRATIVE RESPONSIBILITIES:

  • Maintain timely and accurate student caseload records/files, including contact logs, case notes, academic progress, financial aid pace of progression, and other relevant documentation.
  • Assist with data management, surveys, and program evaluation to assess student progress, program effectiveness, and compliance.

OTHER WORK RESPONSIBILITIES

  • Maintain professional growth and development through seminars, trainings, and professional affiliations to keep apprised of latest trends in field of expertise.
  • Ensure no injuries to self or others by following safe work practices and policies. This includes, but is not limited to: security and safety, understanding of SDS, equipment, infection control, fire, disaster, safe lifting and body mechanics.
  • Ensure compliance with college policies and procedures and state and federal regulations.
  • Work and interact effectively with colleagues, staff, students, administrators and others of various cultural and socio-economic backgrounds.
  • Perform related duties and responsibilities as may be required.

Minimum & Desirable Qualifications

MINIMUM QUALIFICATIONS:

At the time of application, all applicants must possess the following:

  • Bachelor's degree in counseling, social work, education, or related field from a regionally accredited institution.
  • Two or more years of professional experience assisting students in the target population (first-generation, financially disadvantaged, and/or differently-abled students) and/or individuals from diverse academic, age, socioeconomic, cultural, and ethnic backgrounds.
  • Knowledge of basic computer skills including Microsoft Office Suite.
  • Adaptable and capable of problem-solving in dynamic environments.
  • Valid Washington State driver's license.

DESIRABLE QUALIFICATIONS:

  • Bachelor's degree in a STEM-related discipline from a regionally accredited institution
  • Experience working with STEM students
  • Appreciation for and alignment with the mission of community colleges.
  • Bicultural experience
  • Professional or personal experiences in overcoming barriers similar to program participants.
  • Previous experience working in an educational setting.

Application Instructions

This position is open until filled. Priority consideration will be given to applicants whose complete application has been received by August 25, 2026. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged.

To qualify for consideration, applicants must meet required qualifications and submit a complete application packet, which includes the following:

  • BBCC Online application.
  • Cover letter, addressing why you are interested in this position and how your qualifications make you the ideal candidate.*
  • Comprehensive resume or CV.*
  • Response(s) to the questions found in the Supplemental Questions Tab above.*
  • Unofficial transcripts documenting undergraduate and graduate course work and degrees. Official transcripts required upon employment.*

NOTE: All of the above items are required to ensure your consideration for this position. The items marked with an asterisk are required to be included/uploaded with your online application prior to submission. The college reserves the right to remove documents, submitted but not requested, by BBCC as part of the application process. These documents include, but are not limited to statements of teaching philosophy, diversity statement, letters of recommendation, student evaluations, performance evaluations, etc.

BBCC reserves the right to not fill this position, reject all applicants, reopen the position, or make a direct appointment. Applications received during this recruitment may be used to fill future vacancies at the Colleges discretion.

Persons hired will need to provide documentation verifying identity and employment authorization to work in the United States.

A background check including criminal record history will be conducted for new hires. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform the position.

Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant's current or past employers. By law, post-secondary education institutions cannot hire an applicant who does not complete the questions.

Official transcripts must be provided to the college within the first thirty (30) days of employment.

Big Bend Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, sex, sexual orientation, gender identity/expression, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, use of a trained guide dog or service animal by a person with a disability, marital status, pregnancy status or families with children, a mother breastfeeding her child, AIDS/HIV or hepatitis C, genetic information, and/or status as a veteran or any other legally protected classification.

Big Bend provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the American with Disabilities Act and Section 504 of the Federal Rehabilitation Act of 1973. Please direct all inquiries regarding compliance with access, equal opportunity, and/or grievances to the Executive Director of Human Resources/Equal Opportunity Officer/Title IX Coordinator/Section 504 Coordinator, BBCC 7662 Chanute Street NE, Moses Lake, WA 98837; or via email at titleix@bigbend.edu.

In compliance with state and federal regulations, BBCC is committed to a safe and drug and alcohol-free campus. Employees are expected to comply with BBCC's policy prohibiting illegal drug use or activity, including notifications of criminal drug convictions and the use of prescription drugs or over-the-counter medications that are likely to affect job safety. The complete policy and procedure are available to view on the policies page of the BBCC website. Printed copies of the policy and procedure are available by contacting the Human Resources Office at 509-793-2008.

BBCC strives to be a safe and secure campus for our students, employees, and community. Detailed information regarding campus security, crime statistics for the most recent-three year period, and other information is available on the Campus Safety and Security page of the BBCC website. If you have questions or would like a printed copy of the materials please contact Campus Safety and Security at 509-793-2286.

This posting does not reflect the entire job description and may be changed and/or modified, at any time, without notice.

If you have difficulty logging into your account, attaching documents, submitting your application, etc., please contact NEOGOV Customer Service at 1-855-524-5627.

Big Bend Community College provides a robust benefit package. The benefits, programs, and services offered are a sizable amount of an employees overall compensation and an important factor in encouraging a healthy work-life balance.

Our package includes health, vision, prescription drug, and dental insurance for the employee and dependents. There are several plans with affordable monthly premiums that offer coverage throughout the state. Employees are also covered by basic life insurance, AD&D, and long-term disability insurance, with the option to purchase additional coverage amounts. Additional insurance coverage, like auto insurance, is available to state employees at reduced rates. Visit Washington Health Care Authoritys Public Employee Benefits Board (PEBB) Program at www.pebb.hca.wa.gov.

We will help you prepare for life after your career by offering an excellent retirement plan, which includes employer contributions. In addition, employees have the option to participate in two tax-deferred retirement investment programs.

Leave benefits include 12 paid holidays, 12 days of sick leave, and vacation accrual of 12-24 days of vacation per year.

Big Bend encourages staff development, and personal and professional growth. Internal and external opportunities for training and development are offered each year to build employee competencies and develop leadership capacity. Participation in the State Employee Tuition Waiver program provide further potential for personal and career growth.

For more information on what Washington State has to offer, visit Experience Washington at www.experiencewa.com.

For more information on the college you may visit our website at www.bigbend.edu.

01

TRIO Student Support Services is designed to support first-generation, low-income, and students with disabilities in achieving their educational goals. Describe your experience working with these or similar populations. How would your skills and experiences contribute to their success?

02

How do your experience and values align with BBCCs mission, vision, and guiding principles, as well as the goals of the TRIO Student Support Services program? Please provide a few examples.

Required Question

Employer Big Bend Community College

Address 7662 Chanute Street, NE

Moses Lake, Washington, 98837

Phone 509-793-2026

509-793-2008

Website http://www.bigbend.edu

Numbers & Facts

LocationMoses Lake, WA

Skills

  • Academic Adviceunmatched
  • Administrative Skillsunmatched
  • Campaignsunmatched
  • Case Managementunmatched
  • Community Programsunmatched
  • Computer Skillsunmatched
  • Continuous Improvementunmatched
  • Customer Support/Serviceunmatched
  • Data Collectionunmatched
  • Data Managementunmatched
  • Disability Accommodationsunmatched
  • Diversityunmatched
  • Documentationunmatched
  • Driver's Licenseunmatched
  • Educational Administrationunmatched
  • Federal Laws and Regulationsunmatched
  • Financial Aidunmatched
  • Financial Literacyunmatched
  • Financial Planningunmatched
  • Fire Suppression/Controlunmatched
  • Human Resourcesunmatched
  • Infection Controlunmatched
  • Internet/Online Serviceunmatched
  • Leadershipunmatched
  • Literacyunmatched
  • Maintain Complianceunmatched
  • Mentoringunmatched
  • Microsoft Officeunmatched
  • Needs Assessmentunmatched
  • Onboardingunmatched
  • Organizational Skillsunmatched
  • Performance Analysisunmatched
  • Performance Reviewsunmatched
  • Philosophyunmatched
  • Problem Solving Skillsunmatched
  • Program Evaluationunmatched
  • Records Managementunmatched
  • Retirement Planunmatched
  • Safety/Work Safetyunmatched
  • Scholarshipunmatched
  • Seminarsunmatched
  • Social Workunmatched
  • State Laws and Regulationsunmatched
  • Student Admissionsunmatched
  • Student Servicesunmatched
  • Time Managementunmatched
  • Training/Teachingunmatched
  • University/School Policiesunmatched

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