Job Summary:
A Trip Coordinator is an hourly, non-exempt employee who, under the supervision of a manager, is responsible for scheduling drivers for trips and extra curricular activities of students for our clients.
Duties/Responsibilities:
- Follow company policies regarding pupil/client management and relations with parents, teachers, guardians, and the public in general.
- Pricing of trips and confirming with clients.
- Writing up trip sheets with description of trip, directions, pick up and drop off times and locations
- Conducts trip meetings and assigns trips to drivers.
- Keep records and submit reports as required. This includes all documentation for complaints, accidents, routing changes, etc.
- Assist with monthly billing.
- Responsible for carrying out all STA policies and State & Federal applicable regulation.
- Knowledge and implementation of contents of School District contracts.
- Assist in answering phones and two way company radios.
- Responsible for routing. Includes resolving routing issues, developing routes for trips, maintaining files with information regarding pickup/drop off times, addresses, and phone numbers.
- Other duties as assigned
Required Skills/Abilities-Essential Functions:
- Ability to deal with problems and find solutions.
- Proficient reading, writing, grammar, and mathematics skills;
- Strong computer skills.
- Proficient with Microsoft Office products (including Microsoft Word, Excel, Power Point).
- Strong written and verbal communication skills.
- Must possess excellent interpersonal and customer service skills.
- Strong organization and time management skills, and ability to complete work accurately within given deadlines. Ability to schedule and set priorities for work to be accomplished.
- Willingness to learn new software programs as needed in a timely manner.
- Ability to perform work accurately, thoroughly, and quickly within time frames allowed.
- Have or have the ability to obtain and maintain a School Bus CDL License.
- Must have knowledge of Federal and State regulations.
- Attend work on a regular and dependable basis
- Ability to successfully pass state and/or federal required Background Checks
- Ability to perform the essential functions of the job
- Ability to comply with all policies and procedures established by company
Education and Experience:
High School Diploma or equivalent
Six months to one year related experience and/or training; or equivalent combination of education and experience.
Physical Requirements - Physical Tasks-Frequency:
Climbing-Rarely
Walking-Occasionally
Pushing/Pulling-Rarely
Reaching-Rarely
Repetitive Motions-Frequently
Sitting-Frequently
Talking-Regularly
Seeing-Frequently
Hearing-Frequently
Stooping/ Stretching-Occasionally
Standing-Occasionally
Lifting-Occasionally
Combination of Above-Rarely
Frequency Ratings:
Rarely (1% of the time or less)
Occasionally (2-15% of the time)
Regularly (16-40% of the time)
Frequently (41-100% of the time)
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
STA is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants; Returning military are strongly encouraged to apply. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
All applicants must be eligible to work in the US without restrictions.