Trust and Safety Risk Evaluator

Location: Cupertino, CA (Onsite)

Introduction:

The client aims to create technology that empowers people and enriches their lives while helping them stay safe. The Trust and Safety team plays a pivotal role in meeting this goal by collaborating with product and other cross-functional teams to ensure users enjoy safe, empowering, trusted products and services. The team spans strategy, policy, online safety risk analysis, engineering, operations, and research, while supporting all parts of the digital ecosystem. The team collaborates with external experts, victim advocacy groups, and internal teams, working to understand key partner perspectives, priorities, and concerns, and develop insights that directly advise threat prevention and mitigation strategies and safety solutions.

Required Skills & Qualifications:

• Bachelor's degree in a relevant field (e.g., Computer Science, Sociology, Criminology, Legal Studies, Public Policy) or equivalent experience.
• 3 years of experience in Trust and Safety, risk management, policy development, product security or a related field.
• Strong understanding of online safety issues, including child safety, interpersonal safety, and other forms of online abuse.
• Excellent analytical and problem-solving skills, with the ability to identify and assess risks in complex systems.
• Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively across teams.
• Demonstrated ability to balance user safety with business objectives and technical constraints.
• A pragmatic and solution-oriented attitude, with a willingness to compromise and find creative solutions.
• Ability to work independently and as part of a team in a fast-paced environment.
• Prior work experience at client or in client's Industry.

Applicants must be able to work directly for Artech on W2.

Preferred Skills & Qualifications:

• Experience working directly with product development teams.
• Familiarity with product development methodologies.
• Knowledge of relevant laws and regulations related to online safety (e.g., DSA, OSA).
• Experience in developing and implementing Trust and Safety policies and procedures.
• Certifications in risk management or related fields.
• Experience presenting to leadership.

Day-to-Day Responsibilities:

• Collaborate with product teams during planning stages to identify potential Trust and Safety risks associated with proposed features.
• Actively participate in feature definition, providing input on mitigations and safety considerations from the outset.
• Help evolve and apply our objective risk framework to assess and quantify the level of risk for well-defined features.
• Conduct in-depth analysis and understanding of the UX and technical design of features, with a desire to test comprehensively the different functionalities and feasibility of proposed mitigations.
• Develop and recommend optimal mitigation strategies, balancing user safety, trust, feature timelines, level of effort (LOE), and established precedents.
• Maintain a comprehensive understanding of emerging threats and trends in online abuse, and apply this knowledge to risk assessments.
• Contribute to the development and evolution of a core set of Trust and Safety principles to guide product development and inform our safety-by-design practice.
• Advocate for the integration of these principles into product development processes.
• Effectively communicate complex Trust and Safety concepts to both technical and non-technical audiences, adapting your approach to meet the team's level of awareness and understanding.
• Document risk assessments, mitigation plans, and key decisions in a clear and concise manner.

Company Benefits & Culture:

• Opportunities for professional growth and development.
• Inclusive and collaborative work environment.
• Commitment to work-life balance.

For immediate consideration please click APPLY to begin the screening process with Alex.