Our client, a large financial services company, is seeking an experienced Trust Specialist for a 12 month contract role in Frisco, TX or Charlotte, NC. This role is hybrid, 3 days in office and 2 remote. For a strong performer the role may have the opportunity to convert to a full time team member.
The Trust Specialist works on a centralized team and is accountable for providing superior customer service to Trust clients and key partners/Advisors in Wealth with specialized concierge for daily email requests and inbound client calls; processing trust account onboarding, money movement, account maintenance and servicing, and recordkeeping within defined SLA's. Service is provided by phone without in-person client contact or direct client alignment.
Key Responsibilities and Duties
Manages the set-up, implementation, and administration of trusts and estates.
Monitors transactions, cash flows, and account activity.
Counsels clients and beneficiaries on financial matters related to beneficiary settlement and inheriting assets.
Reviews portfolios to ensure that they are in compliance with laws and regulations.
Creates and distributes reports for clients regarding banking market conditions, trust products sales results, and earnings.