Communication Skills, Content Management Systems (CMS), Corporate Compliance, Customer Support/Service, Detail Oriented, Documentation, Establish Priorities, Finance, Foreclosures, Identify Issues, Legal Documents, Liens, Mail Processing, Mortgage, Organizational Skills, People Management, Problem Solving Skills, Publications, Sales, State Laws and Regulations, Time Management
Our client, a Trustee Services Company, is seeking a remote Trustee Sales Officer to join their growing team.
The Trustee Sale Officer is responsible for processing non-judicial foreclosures for each stage of the foreclosure process in accordance with state and local statutes, and investor/insurer requirements, through a multi-state/site and global workforce. Deliver outstanding borrower care for clients and customers. Work with Senior Trustee Sale Officer to coordinate daily workflow between each team member.
Job Requirements:
- Review all new referrals opened by trustee sale clerk to ensure accuracy and timely compliance to company and client requirements.
- Determine chain of title to determine required assignment and prepare necessary substitution of trustee.
- Review and process required mailings based on state law which includes requests for notice, review of trustee sale guarantee.
- Prepare notices for posting and publication.
- Respond to client and borrower correspondence and phone calls in a timely manner based on request.
- Comply with all escalation procedures
- Maintain regular and punctual attendance
- Performs other related duties as assigned
Qualifications:
- High school diploma or equivalent required.
- Minimum 5 years of experience in non-judicial foreclosure
- Strong ability to read and interpret title reports, determine lien priority, and identify curative issues.
- Working knowledge of foreclosure documentation, timelines, and state requirements.
- Experience with client systems such as Tempo, Black Knight, or similar CMS tools.
- Proficiency with legal documentation for foreclosure and curative processes.
- Exceptional communication skills and the ability to provide guidance across internal and external stakeholders.
- Detail-oriented and highly organized with the ability to work independently.
- Experience with VA/HUD conveyance processes preferred.
- Prior trustee sale officer or foreclosure operations background strongly preferred.
- Problems and issues faced are difficult and complex, and may require understanding of broader set of issues. Problems typically involve consideration of multiple issues and understanding of the financial/mortgage industry. Problems are typically solved through drawing from prior experience and analysis of issues.
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Harrison National Employment, LLC (Archwell Holdings, LLC)