TTC ENVIRONMENTAL SERVICES MANAGER

SIHB Core Competencies

Core Competencies are foundational commitments and skills that all SIHB staff are expected to develop. These competencies define common measures for performance that are applied to every role in the organization.

• Commitment to Indigenous and Organizational Values: Everything we do at SIHB is centered on Traditional Indian Medicine. It is our responsibility to maintain cultural integrity in all that we do.
• Accountability: All employees of SIHB effectively manage their own work and the work of their teams. We take ownership of our actions and decisions. We all strive to deliver the highest quality work and care, while respecting our teammates and relatives.
• Collaboration: SIHB is a team-oriented organization. As team members, we share the responsibility of working toward a common purpose. We collaborate with our colleagues across the organization to deliver the highest quality of care and results in alignment with our mission, vision, values and Theory of Change.
• Communication: We practice effective and clear communication with staff, relatives, teams and community. We demonstrate empathy among each other and with those we serve, and transparency in our decision making.
• Customer Service Orientation: All employees of SIHB recognize the needs of the diverse community we serve. We put the needs of our relatives first by delivering the highest quality, professional, responsive, and innovative care. Our relatives come first and deserve the best.

Position Summary: The Environmental Services Manager plans, organizes, supervises, coordinates all facilities activities for Thunderbird Treatment Center. Including the necessary maintenance functions which for the physical structures, HVAC, mechanical, electrical systems, utilities and grounds. Champions performance improvement activities within the agency and participates in CQI activities. Assures competency of all personnel. Assists in formulating the budget. Maintains efficient and effective department operation while requiring compliance with all federal, state and local regulatory laws, and licensing and accreditation standards and protocols.

Organizational Structure/Reporting Relationships: This position reports directly to the EVS Director and is part of the Operations team. This position has direct reports.

Organizational Responsibilities

• Hold Indigenous values and practices with respect and integrity
• Hold yourself accountable to the highest standard by being resourceful, innovative, creative and solutions-oriented
• Actively participate in organizational activities with the understanding that success is achieved through teamwork.
• Recognize that communication is central to the organization's success and actively champion your words and actions to maintain respect for others, encourage constructive feedback, be open to share laughter and acknowledge differences in skills and opinions, all while keeping others' best intentions in mind.
• At SIHB, we refer to our customers as Relatives. Our Relatives come first and deserve the best. Serve the needs of our Relatives first by delivering the highest quality, professional, responsive and innovative care.

Job Responsibilities

• Reports to the Facilities/Security Director regarding the physical and structural conditions of all SIHB facilities and the status of work in progress.
• Monitors departmental personnel matters to include training, evaluating work performance, promotion, counseling, and discipline.
• Develops, evaluates and implements departmental policies and procedures, goals and objectives, and standards of work for the maintenance and security department.
• Monitors repair of medical equipment, buildings and building systems.
• Participates in the development and applications of standards of quality and productivity for the Maintenance and Security Department.
• Administers and implements the preventative maintenance program to ensure uninterrupted operation of the entire physical plant. Monitors its applications to assure maximum effectiveness and provides appropriate documentation of the same.
• Coordinates the repair of equipment or recommends the replacement of or additions to hospital equipment as necessary.
• Works closely with other departments and administration. Negotiates priorities, plans work schedules, and prepares job assignments, orders materials, supplies and parts. Recommends use of outside specialty contractors as circumstances indicate.
• Schedules and supervises maintenance repair work, alterations, trash removal, remodeling, minor construction, installation and servicing of mechanical and electrical equipment and building systems.
• Maintains an inventory of parts and supplies to maximize the operational readiness of SIHB building systems and equipment with due respect to the limitations of cost, regulations and relative priorities.
• Responsible for the selection and coordination of all maintenance service contractors and ensures all contractual provisions are met along with established codes.
• Performs preventative maintenance programs of fire alarm system according to National Fire Prevention Association criteria. Responsible for the development of policies and procedures relative to fire and safety.
• Maintains records, audits time cards and prepares statistical and operating reports. Participates in performance improvement.
• Oversees the daily performance and grounds care of the SIHB's sites to assure a uniform and satisfactory landscaped appearance.
• Maintains compliance with AAAHC, CARF, federal, state and local standards and regulations.
• Completes annual education requirements.
• Maintains and ensures HIPPA compliance at all times.
• Works at maintaining a positive, good rapport and a cooperative working relationship with all SIHB staff.
• Maintain Test of Safety records for sprinkler system, smoke detector devices and pull stations. Conduct fire drills as mandated.
• Effectively and consistently communicate administrative directives to personnel and encourages interactive departmental meetings and discussions.
• Complies with all organizational policies regarding ethical business practices.
• Communicates and models commitment to the mission, vision, values and theory of change. Actively participates in and guides internal quality improvement teams. Works with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards.
• At all times demonstrates cooperative behavior with supervisors, subordinates, colleagues, clients and the community.
• Works extremely well under pressure; meets multiple and often competing deadlines.
• Responsible for keeping lawns mowed and neatly trimmed, shrubs neatly trimmed, trash receptacles emptied regularly as needed, parking lots clear of debris, parking lots, walks and outside walking areas outside hospital clear of ice and snow during winter months. This also includes rental buildings, etc.
• Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned.
• Other job-related duties as assigned

Background Qualifications

Required:

• High School diploma or GED
• Minimum one year experience in related facilities and grounds maintenance.
• Valid WA Driver's with safe driving record
• Current, valid liability insurance
• Ability to operate agency vehicles in accordance with agency policies
• Familiarity with the health and social issues facing American Indians/Alaska Natives and a desire to promote the delivery of appropriate health services to this population.
• Ability to lift 60 lbs.
• Ability to work flexible schedule to include weekends and evenings, if needed.
• Ability to successfully complete a background check required.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to stand. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls; reach with arms and hands; climb or balance; stoop, kneel crouch, or crawl; and talk or hear. The employee is regularly required to walk, sometimes on uneven terrain. The employee must occasionally lift and/or move up to 100 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee frequently works in high precarious places. The employee regularly works in outside weather conditions and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.