This is a full-time position that will support Shrine Schools with billing and collection of its tuition and fees. A preferred candidate will have demonstrated communication skills and effectively interact with others in a faith-filled and customer-oriented manner. Proficiency in FACTS tuition management module a plus.
Specific Functions & Responsibilities
Billing and collection of tuition and fees and application of payments, scholarships, and discounts on student tuition accounts
Assisting families with inquiries concerning tuition account transactions
Tracking of delinquent accounts and follow up with families as directed
Communicating with school and parish leadership concerning delinquent accounts
Assisting with projection of receivables and budget planning.
Qualifications
Must have or obtain a Protecting God's Children Certificate from the Archdiocese of Detroit.
Must be fingerprinted and pass a criminal background check before employment.
Demonstrates a faith-filled and customer-oriented approach to support parent tuition and fees inquiries and coordination of payment plans.
Strong communication skills
Proven experience and skills in a customer service environment.
Ability to work independently as well as part of a team while in a school environment
Proficiency in FACTS tuition management module a plus.
Demonstrates skills in Microsoft Excel.
Ability to identify opportunities to assist the parish in use of data and projections.
Position Details
Full Time position
Position reports to Business Manager
Numbers & Facts
Location
Royal Oak, Michigan
Website
https://www.aod.org/careers
Skills
Accounts Receivableunmatched
Budget Forecastingunmatched
Budget Managementunmatched
Communication Skillsunmatched
Credit and Collectionsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Leadershipunmatched
Microsoft Excelunmatched
Organizational Skillsunmatched
Past Due Accountsunmatched
Scholarshipunmatched
Team Playerunmatched
Tuition Feesunmatched
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