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Turquoise Trail Server

BUFFALO THUNDER CASINO

Santa Fe, NM

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JOB DETAILS
SKILLS
Banking Services, Bartending, Beverages, Casinos, Customer Relations, Customer Support/Service, English Language, Food and Beverage Industry, High School Diploma, Lift/Move 30 Pounds, Mathematics, Physical Demands, Presentation/Verbal Skills, Restaurant, Safety Training
LOCATION
Santa Fe, NM
POSTED
Today
Description

JOB PURPOSE: Provides food and beverage service to restaurant customers.

ESSENTIAL FUNCTIONS:
  • Handles all customer requests and complaints promptly and in a courteous manner
  • Greets customers
  • Writes down beverage and food orders, relays orders to bartender and cook
  • Serves alcoholic and non-alcoholic drinks and food orders to customers as ordered
  • Observes customers to fulfill any additional requests
  • Totals bills, accepts payment, and gives change
  • Maintains bank in accordance with banking procedures
  • Signs, counts, and balances bank
  • Clears and cleans tables; empties and cleans ashtrays
  • Other duties as assigned
REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES):
  • Must be at least 21 years old
  • Good verbal communication and customer relations skills
  • Ability to handle a variety of customer requests and personalities
  • Must be people oriented
  • Basic math skills
  • Money-handling skills
  • Must have basic English skills
REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE:
  • High School Diploma or GED
  • Minimum of 6 months wait staff experience preferred
  • PPABC Liquor Certification or successful completion of the PPABC Liquor Certification course
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
  • Casino or hotel restaurant setting; Shift work; Required to work weekends, holidays, and overtime
  • Standing/Walking, 100% up to 4 hours at a time
  • Lifting/carrying up to 30 lbs.
  • Exposure to cigarette smoke, noise and some cleaning chemicals
  • Must follow safety precautions and requirements

DISCLAIMER STATEMENT: This job description lists the major duties and responsibilities required of the employee. An employee to perform tasks other than those listed to meet business needs.

About the Company

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BUFFALO THUNDER CASINO

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