Tutoring Center Coordinator

College Of New Jersey

Ewing, NJ

JOB DETAILS
SALARY
$66,067.40–$105,740.01 Per Year
SKILLS
Academic Affairs, Administrative Skills, Affirmative Action, Alliance/Partner Management, Amusement Parks, Analysis Skills, Cellular Telephone, Communication Skills, Compensation and Benefits, Customer Support/Service, Data Analysis, Data Collection, Educational Administration, Employee Benefits, Establish Priorities, Event Management, Federal Laws and Regulations, Focus Groups, Health Plan, Health Science, Higher Education, Insurance, Internet Application, Intrusion Detection Systems, Leadership, Learning Management System (LMS), Metrics, Nursing, Organizational Skills, People Management, Problem Solving Skills, Process Management, Professional Services, Program Evaluation, Project/Program Management, Public/Media/Press/Analyst Relations, Schedule Development, Social Media, State Laws and Regulations, Team Player, Test Strategy, Time Management, Training Program, Training/Teaching, Training/Teaching Curriculum
LOCATION
Ewing, NJ
POSTED
4 days ago

''158589'',''true'',''158589'',''false'',''Submission for the position: Tutoring Center Coordinator - (Job Number: 26000812)'',''false'',''158589'',''false'',''true'',''Tutoring Center Coordinator '',''Tutoring Center Coordinator '',''26000812'',''!*!

State Title: Professional Services Specialist III

Bargaining Unit: AFT

Employment Type: Full-time, 35 hours per week

Internal salary: Steps 1-13, $66,067.40 - $105,740.01

External salary: Steps 1- 4, $66,067.40 - $75,985.55

UNION POSITIONS: The internal salary range is used for applicants who are current NJ state employees with underlying classified status for promotional calculations who meet the requirements below. The external salary range is used for candidates who are not NJ state employees and who meet the requirements below.

About TCNJ

Founded in 1855, TCNJ offers a highly personalized and collaborative liberal arts education with over 7,400 undergraduates and 700 graduate students. The college is consistently ranked among the top comprehensive colleges in the nation, offering small classes, a 13:1 student-faculty ratio, and an immersive living-learning experience. With a 4-year graduation rate ranked #1 in New Jersey and #9 among U.S. public institutions, TCNJ is a model for public higher education.

Department Summary: This Tutoring Center position is housed within the Division of Enrollment Management, within the unit of Student Success and Retention (SS&R). The Tutoring Center (TC) provides services that facilitate TCNJ students'' learning and persistence as they meet academic challenges throughout their academic careers. Trained in principles and practices of International College Reading and Learning Association certification, peer tutors assist students to master course content and develop learning skills, including problem-solving, analytical reading, writing researched arguments, oral presentation techniques, test-taking strategies, and time management.

Position Overview: This position provides management of administrative duties in service to Tutoring Center programs and initiatives, collaborating with professional staff to fulfill TC short- and long-term objectives. They manage multiple complicated processes in the planning, facilitation, and assessment of a variety of tutoring support services for students and faculty of courses in the School of Science, Business, Engineering, and Nursing & Health Sciences (NHS). They hire, train, and directly supervise those tutors, supporting the Director in making data-driven hiring, training, and programming decisions. They directly supervise 2-5 non-professional staff members (Graduate Assistants and a PT student-worker Communications Assistant). This position represents the TC at various events on campus and collaboratively leads outreach initiatives. They support the Director in the management of programming in partnership with the Writing Program and assist them with the creation and/or management of special projects.

Responsibilities:

  • Administrative Responsibilities

  • Approves tutor timecards and monitors payroll, working with Tutoring Support Specialist on data collection for their cohort

  • Schedules weekly GA/Staff meetings and sets meeting agendas

  • Assures that GAs meet their hourly commitments in compliance with contracts issued by Graduate Studies

  • Manages eTutoring program (recruiting, hiring, scheduling, contract compliance)

  • Responsible for College Reading and Learning Association application for re-Certification

  • Represents TC at campus events and programs

  • Tutor Training Curriculum and Assessments

  • Meets 5-week tutor training course goals (IDS 291), ensuring alignment with College Reading and Learning certification for their cohort

  • Proposes data-informed updates/revision to tutor training curriculum annually and works with Supervisor on program assessments

  • Coordinates and facilitates tutor focus groups and a tutor leadership program

  • Analyzes and reports on training and survey assessments for their cohort

  • Tutor Hiring, Training, and Supervision of Cohort Tutors

  • Makes data-informed hiring decisions for their cohorts annually

  • Responsible for hiring, training, and directly supervising tutors in the Schools of Science, Business, Engineering, and NHS

  • Facilitates Techniques of Tutoring (IDS 291) tutor training courses for their own cohort of tutors

  • Hires, coordinates training, and manages scheduling of eTutors with the National eTutoring Consortium

  • Manages scheduling of tutor events and communications

  • Staff Leadership and Supervision

  • Hires, trains, and supervises 2-4 Graduate Assistants and a student-worker Communications Assistant annually

  • Manages PR and social media for Tutoring Center

  • Models effective communication practices, collaboration, and inclusive support for all students

  • Provides GA guidance in end-of-semester reporting and analysis of data

  • Ongoing Tutor Development

  • Develops in collaboration with the Supervisor post-training programming for tutors, in service to:

  • Enhancement of tutor skill sets

  • Responding to evolving student/faculty needs

  • Fostering tutor community

  • Facilitating frictionless transfer of information (Tutor Town Halls, Tutor Updates, Tutor Appreciation events, etc.)

  • Collaboration with Faculty/Staff:

  • Engages with academic departments and professional staff to identify and deliver data-informed student-centered learning support services where needed most in their cohort

  • Reports to Supervisor on metrics and presents proposals for targeted need-based services

  • Plans and facilitates tutor training for tutors hired in cohort Schools

Required:

  • MA degree in higher education or related field.
  • Minimum of 3-5 years working in higher education in student learning/tutoring support programs.
  • Leadership and supervisory experience.
  • Strong working knowledge of demands, opportunities, and curricular challenges within higher education; familiarity with the structure and hierarchy within Academic Affairs.
  • Strong ability to communicate, problem-solve, supervise, and collaborate with professional and student staff.
  • Ability to successfully optimize digital tools like MS Suite, Google Suite, and Learning Management Systems. Skilled at learning new software and web-based applications.
  • Strong organizational and time management skills.
  • Proven mission-driven work ethic, commitment to student success, and ability to prioritize action steps.

Required Knowledge, Skills, and Abilities:

  • Experience with teaching and facilitating a student training course in higher education.
  • Experience with assisting faculty and staff to identify areas of student need, and to provide and assess relevant services.
  • Experience with the unique support needs of students in STEM.
  • Experience with developing inclusive support services for a diverse population of undergraduate students, and with collaborating effectively with students, faculty, and staff.

Persons with disabilities may request reasonable accommodations in order to perform the essential functions of the position. If the requested accommodation(s) cannot be made because it would cause the employer undue hardship, the applicant may not be eligible for the position.

Employer Qualifications

Employment at TCNJ is contingent upon the successful completion of an applicable background check, reference checks, and verification of identity and authorization to work in the United States (Form I-9). Accommodation: Applicants who require a reasonable accommodation to apply or interview should contact hr@tcnj.edu.

Employee Benefits

As a member of The College of New Jersey Community, you will be a part of an exciting and rewarding public college career. Eligible full-time employees will be able to take advantage of a generous benefits package that includes health, welfare, and retirement benefits, including:

  • Comprehensive benefit plans covering medical, dental, and prescription plans
  • Generous leave entitlements program and Energy Savings Program
  • Employee and Dependent Tuition Waiver and Reimbursement Program
  • Pension, retirement, and deferred compensation plans, group life insurance
  • Employee Assistance Program (EAP)
  • Employee affinity groups
  • New Jersey State Employee Discount Program (Pet insurance, cell phone plan discounts, discounted amusement park tickets, etc.)
  • Access to extensive learning opportunities

To view a comprehensive list of benefits available to employees, visit our Health Benefits Plans and Programs page to learn more!

How to Apply

Qualified candidates should apply online and submit a letter of interest, resume (CV), as well as the names and contact information for three professional references. Applications will be considered until a viable finalist has been found.

The College is committed to fostering a welcoming and inclusive campus community that respects and uplifts individuals from all backgrounds. We value the varied perspectives, experiences, and talents of all members of our community and strive to create an environment where everyone has equitable access to opportunities for success. As an equal opportunity employer, we comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. We encourage applications from individuals whose lived experiences and professional interests align with our institutional mission of academic excellence, access, and integrity.

'',''!*!

State Title: Professional Services Specialist III

Bargaining Unit: AFT

Employment Type: Full-time, 35 hours per week

Internal salary: Steps 1-13, $66,067.40 - $105,740.01

External salary: Steps 1- 4, $66,067.40 - $75,985.55

UNION POSITIONS: The internal salary range is used for applicants who are current NJ state employees with underlying classified status for promotional calculations who meet the requirements below. The external salary range is used for candidates who are not NJ state employees and who meet the requirements below.

About TCNJ

Founded in 1855, TCNJ offers a highly personalized and collaborative liberal arts education with over 7,400 undergraduates and 700 graduate students. The college is consistently ranked among the top comprehensive colleges in the nation, offering small classes, a 13:1 student-faculty ratio, and an immersive living-learning experience. With a 4-year graduation rate ranked #1 in New Jersey and #9 among U.S. public institutions, TCNJ is a model for public higher education.

Department Summary: This Tutoring Center position is housed within the Division of Enrollment Management, within the unit of Student Success and Retention (SS&R). The Tutoring Center (TC) provides services that facilitate TCNJ students'' learning and persistence as they meet academic challenges throughout their academic careers. Trained in principles and practices of International College Reading and Learning Association certification, peer tutors assist students to master course content and develop learning skills, including problem-solving, analytical reading, writing researched arguments, oral presentation techniques, test-taking strategies, and time management.

Position Overview: This position provides management of administrative duties in service to Tutoring Center programs and initiatives, collaborating with professional staff to fulfill TC short- and long-term objectives. They manage multiple complicated processes in the planning, facilitation, and assessment of a variety of tutoring support services for students and faculty of courses in the School of Science, Business, Engineering, and Nursing & Health Sciences (NHS). They hire, train, and directly supervise those tutors, supporting the Director in making data-driven hiring, training, and programming decisions. They directly supervise 2-5 non-professional staff members (Graduate Assistants and a PT student-worker Communications Assistant). This position represents the TC at various events on campus and collaboratively leads outreach initiatives. They support the Director in the management of programming in partnership with the Writing Program and assist them with the creation and/or management of special projects.

Responsibilities:

  • Administrative Responsibilities

  • Approves tutor timecards and monitors payroll, working with Tutoring Support Specialist on data collection for their cohort

  • Schedules weekly GA/Staff meetings and sets meeting agendas

  • Assures that GAs meet their hourly commitments in compliance with contracts issued by Graduate Studies

  • Manages eTutoring program (recruiting, hiring, scheduling, contract compliance)

  • Responsible for College Reading and Learning Association application for re-Certification

  • Represents TC at campus events and programs

  • Tutor Training Curriculum and Assessments

  • Meets 5-week tutor training course goals (IDS 291), ensuring alignment with College Reading and Learning certification for their cohort

  • Proposes data-informed updates/revision to tutor training curriculum annually and works with Supervisor on program assessments

  • Coordinates and facilitates tutor focus groups and a tutor leadership program

  • Analyzes and reports on training and survey assessments for their cohort

  • Tutor Hiring, Training, and Supervision of Cohort Tutors

  • Makes data-informed hiring decisions for their cohorts annually

  • Responsible for hiring, training, and directly supervising tutors in the Schools of Science, Business, Engineering, and NHS

  • Facilitates Techniques of Tutoring (IDS 291) tutor training courses for their own cohort of tutors

  • Hires, coordinates training, and manages scheduling of eTutors with the National eTutoring Consortium

  • Manages scheduling of tutor events and communications

  • Staff Leadership and Supervision

  • Hires, trains, and supervises 2-4 Graduate Assistants and a student-worker Communications Assistant annually

  • Manages PR and social media for Tutoring Center

  • Models effective communication practices, collaboration, and inclusive support for all students

  • Provides GA guidance in end-of-semester reporting and analysis of data

  • Ongoing Tutor Development

  • Develops in collaboration with the Supervisor post-training programming for tutors, in service to:

  • Enhancement of tutor skill sets

  • Responding to evolving student/faculty needs

  • Fostering tutor community

  • Facilitating frictionless transfer of information (Tutor Town Halls, Tutor Updates, Tutor Appreciation events, etc.)

  • Collaboration with Faculty/Staff:

  • Engages with academic departments and professional staff to identify and deliver data-informed student-centered learning support services where needed most in their cohort

  • Reports to Supervisor on metrics and presents proposals for targeted need-based services

  • Plans and facilitates tutor training for tutors hired in cohort Schools

Required:

  • MA degree in higher education or related field.
  • Minimum of 3-5 years working in higher education in student learning/tutoring support programs.
  • Leadership and supervisory experience.
  • Strong working knowledge of demands, opportunities, and curricular challenges within higher education; familiarity with the structure and hierarchy within Academic Affairs.
  • Strong ability to communicate, problem-solve, supervise, and collaborate with professional and student staff.
  • Ability to successfully optimize digital tools like MS Suite, Google Suite, and Learning Management Systems. Skilled at learning new software and web-based applications.
  • Strong organizational and time management skills.
  • Proven mission-driven work ethic, commitment to student success, and ability to prioritize action steps.

Required Knowledge, Skills, and Abilities:

  • Experience with teaching and facilitating a student training course in higher education.
  • Experience with assisting faculty and staff to identify areas of student need, and to provide and assess relevant services.
  • Experience with the unique support needs of students in STEM.
  • Experience with developing inclusive support services for a diverse population of undergraduate students, and with collaborating effectively with students, faculty, and staff.

Persons with disabilities may request reasonable accommodations in order to perform the essential functions of the position. If the requested accommodation(s) cannot be made because it would cause the employer undue hardship, the applicant may not be eligible for the position.

Employer Qualifications

Employment at TCNJ is contingent upon the successful completion of an applicable background check, reference checks, and verification of identity and authorization to work in the United States (Form I-9). Accommodation: Applicants who require a reasonable accommodation to apply or interview should contact hr@tcnj.edu.

Employee Benefits

As a member of The College of New Jersey Community, you will be a part of an exciting and rewarding public college career. Eligible full-time employees will be able to take advantage of a generous benefits package that includes health, welfare, and retirement benefits, including:

  • Comprehensive benefit plans covering medical, dental, and prescription plans
  • Generous leave entitlements program and Energy Savings Program
  • Employee and Dependent Tuition Waiver and Reimbursement Program
  • Pension, retirement, and deferred compensation plans, group life insurance
  • Employee Assistance Program (EAP)
  • Employee affinity groups
  • New Jersey State Employee Discount Program (Pet insurance, cell phone plan discounts, discounted amusement park tickets, etc.)
  • Access to extensive learning opportunities

To view a comprehensive list of benefits available to employees, visit our Health Benefits Plans and Programs page to learn more!

How to Apply

Qualified candidates should apply online and submit a letter of interest, resume (CV), as well as the names and contact information for three professional references. Applications will be considered until a viable finalist has been found.

The College is committed to fostering a welcoming and inclusive campus community that respects and uplifts individuals from all backgrounds. We value the varied perspectives, experiences, and talents of all members of our community and strive to create an environment where everyone has equitable access to opportunities for success. As an equal opportunity employer, we comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. We encourage applications from individuals whose lived experiences and professional interests align with our institutional mission of academic excellence, access, and integrity.

'','''','''',''Roscoe West Hall - Tutoring Center'',''Roscoe West Hall - Tutoring Center'','''','''',''

Roscoe West Hall - Tutoring Center (Roscoe West Hall - Tutoring Center)

2000 Pennington Rd

Ewing Township, 08628

'',''Roscoe West Hall - Tutoring Center'',''2000 Pennington Rd'','''',''Ewing Township'',''08628'',''Staff'',''Staff'',''The College of New Jersey'',''The College of New Jersey'',''Jul 15, 2026, 3:48:45 PM'',''Jul 15, 2026, 3:48:45 PM'',''false'',''158589'',''158589'',''true'',''158589'',''false'',''Submission for the position: Tutoring Center Coordinator - (Job Number: 26000812)'',''false'',''158589'',''false'',''true''

About the Company

C

College Of New Jersey