Procedure Implementation, Quality Management, Quality Metrics, Restaurant
Description
POSITION PURPOSE
Responsible for consistently delivering excellent dining experiences of guests while maintaining the quality standards and organization of the restaurant staff.
ESSENTIAL FUNCTIONS
- Control the flow of work in the room by seating guests in station rotation while maintaining guest lists and following and enforcing check issue procedures.
- Ensure servers are aware of their seated tables and are meeting their guests needs.
- Handle reservation book, take incoming telephone calls, note reservations and special requests by guests.
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Grand Pacific Palisades Resort