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Skills
Communication Skillsunmatched
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English Languageunmatched
Federal Contractsunmatched
Federal Governmentunmatched
Governmentunmatched
Homeland Securityunmatched
ISO (International Organization for Standardization)unmatched
ISO 9001unmatched
Language Interpreterunmatched
Leadershipunmatched
Legalunmatched
Linguisticsunmatched
Quality Assuranceunmatched
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Small Businessunmatched
Telephone Skillsunmatched
Training/Teachingunmatched
Translation Servicesunmatched
United States Citizenunmatched
United States Citizenship and Immigration Services (USCIS)unmatched
Work From Homeunmatched
Description
Benefits:
Flexible schedule
Opportunity for advancement
Training & development
About Us
Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We deliver secure, high-quality language solutions in 80+ spoken and signed languages for USCIS and other federal agencies.
We are seeking Twi (Akan) Over-the-Phone Interpreters (OPI) to support our USCIS contract. Twi, a major West African language spoken in Ghana and diaspora communities, is a rare but critical language often required in asylum, refugee, and immigration proceedings.
Responsibilities
Provide real-time Twi (Akan) English telephonic interpretation for USCIS interviews, hearings, and official proceedings.
Interpret with accuracy, impartiality, and professionalism in immigration and asylum contexts.
Maintain confidentiality and comply with USCIS/DHS interpreter ethics and standards.
Support both scheduled assignments and urgent/surge interpretation needs.
Participate in training, compliance refreshers, and quality assurance audits.
Qualifications
Native or near-native fluency in Twi (Akan) and English.
2+ years of professional interpreting experience (immigration, legal, community, healthcare, or government preferred).
Strong knowledge of interpreter ethics, confidentiality, and cultural awareness.
Excellent telephone communication skills; ability to remain accurate under pressure.
Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 security clearance.