UANUIB-Retail Sales Specialist B - U30-Company Store

Lancesoft

Mukilteo, WA

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JOB DETAILS

SALARY

$18.51

SKILLS

Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Establish Priorities, Interpersonal Skills, Inventory Levels, Inventory Management, Lift/Move 35 Pounds, Merchandising, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Operations, Organizational Skills, Point of Sale (POS) Systems, Presentation/Verbal Skills, Procedure Development, Product Shipments, Retail, Retail Management, Retail Operations, Retail Sales, Returns Processing, Safety Process, Sales Support, Store Closing, Store Opening, Support Documentation, Team Player, Writing Skills

LOCATION

Mukilteo, WA

POSTED

25 days ago

Title: Retail Sales Specialist B
Location: Mukilteo, WA (100% Onsite)
Duration: 12-Month (Potential Extension)
Pay Rate: $18.51-$22.78/hr. (W2)
Shift: 1st Shift
Position Overview

We are seeking a motivated and customer-focused Retail Sales Specialist to support daily retail operations while delivering exceptional customer service to employees and visitors. The ideal candidate will thrive in a fast-paced retail environment, possess strong communication skills, and take pride in creating a positive customer experience while representing the Company brand.

Key Responsibilities

Deliver outstanding customer service and maintain a positive shopping experience.
Process purchases, returns, and exchanges using the point-of-sale (POS) system.
Perform daily cash handling and cash control procedures.
Receive, process, and organize incoming and outgoing merchandise shipments.
Maintain inventory levels, stock balances, and merchandise displays.
Facilitate customer special orders and inter-store merchandise transfers.
Process Mark Out of Stock (MOS) and Return to Vendor (RTV) merchandise.
Prepare inventory documentation and support annual inventory counts.
Execute merchandising floor sets and maintain store presentation standards.
Maintain an organized stockroom and ensure proper product storage.
Open and close the store following established procedures.
Respond to customer and stakeholder inquiries via email and other communication channels.
Restock merchandise, maintain store cleanliness, and identify safety concerns.
Report customer concerns and operational issues to store management.
Follow all company policies, procedures, and safety guidelines.

Required Qualifications

High School Diploma, GED, or equivalent combination of education and experience.
Minimum 1 year of retail, customer service, or related experience.
Excellent customer service and interpersonal skills.
Strong verbal and written communication abilities.
Professional demeanor and positive attitude.
Strong organizational skills and attention to detail.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Teams.
Ability to work effectively in a team environment.
Quick learner with the ability to adapt to changing priorities.

Physical Requirements

Ability to safely lift and move boxes up to 35 lbs.
Ability to stand, walk, bend, reach, and stoop for extended periods.
Comfortable working in a retail and stockroom environment.

Additional Information

Regular and predictable attendance is required.
Successful completion of required training (OJT and/or classroom training) is a contingency for assignment.
Overtime may be required periodically.
Interview Process: Phone interview followed by an onsite interview.

About the Company

Lancesoft

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE

2,000 to 2,499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2000

WEBSITE

http://www.lancesoft.com/

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