Job Description
Title: Retail Sales Specialist B
Location: Mukilteo, WA (100% Onsite)
Duration: 12-Month (Potential Extension)
Pay Rate: $18.51-$22.78/hr. (W2)
Shift: 1st Shift
Position Overview
We are seeking a motivated and customer-focused Retail Sales Specialist to support daily retail operations while delivering exceptional customer service to employees and visitors. The ideal candidate will thrive in a fast-paced retail environment, possess strong communication skills, and take pride in creating a positive customer experience while representing the Company brand.
Key Responsibilities
Required Qualifications
Physical Requirements
Additional Information
Location: Mukilteo, WA (100% Onsite)
Duration: 12-Month (Potential Extension)
Pay Rate: $18.51-$22.78/hr. (W2)
Shift: 1st Shift
Position Overview
We are seeking a motivated and customer-focused Retail Sales Specialist to support daily retail operations while delivering exceptional customer service to employees and visitors. The ideal candidate will thrive in a fast-paced retail environment, possess strong communication skills, and take pride in creating a positive customer experience while representing the Company brand.
Key Responsibilities
- Deliver outstanding customer service and maintain a positive shopping experience.
- Process purchases, returns, and exchanges using the point-of-sale (POS) system.
- Perform daily cash handling and cash control procedures.
- Receive, process, and organize incoming and outgoing merchandise shipments.
- Maintain inventory levels, stock balances, and merchandise displays.
- Facilitate customer special orders and inter-store merchandise transfers.
- Process Mark Out of Stock (MOS) and Return to Vendor (RTV) merchandise.
- Prepare inventory documentation and support annual inventory counts.
- Execute merchandising floor sets and maintain store presentation standards.
- Maintain an organized stockroom and ensure proper product storage.
- Open and close the store following established procedures.
- Respond to customer and stakeholder inquiries via email and other communication channels.
- Restock merchandise, maintain store cleanliness, and identify safety concerns.
- Report customer concerns and operational issues to store management.
- Follow all company policies, procedures, and safety guidelines.
Required Qualifications
- High School Diploma, GED, or equivalent combination of education and experience.
- Minimum 1 year of retail, customer service, or related experience.
- Excellent customer service and interpersonal skills.
- Strong verbal and written communication abilities.
- Professional demeanor and positive attitude.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Teams.
- Ability to work effectively in a team environment.
- Quick learner with the ability to adapt to changing priorities.
Physical Requirements
- Ability to safely lift and move boxes up to 35 lbs.
- Ability to stand, walk, bend, reach, and stoop for extended periods.
- Comfortable working in a retail and stockroom environment.
Additional Information
- Regular and predictable attendance is required.
- Successful completion of required training (OJT and/or classroom training) is a contingency for assignment.
- Overtime may be required periodically.
- Interview Process: Phone interview followed by an onsite interview.
Numbers & Facts
| Location | Mukilteo, WA |
| Industry | Staffing/Employment Agencies |
| Salary | $18.51 |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.
Skills
- Communication Skillsunmatched
- Customer Experienceunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Detail Orientedunmatched
- Establish Prioritiesunmatched
- Interpersonal Skillsunmatched
- Inventory Levelsunmatched
- Inventory Managementunmatched
- Lift/Move 35 Poundsunmatched
- Merchandisingunmatched
- Microsoft Excelunmatched
- Microsoft Outlookunmatched
- Microsoft PowerPointunmatched
- Microsoft Wordunmatched
- Multitaskingunmatched
- Operationsunmatched
- Organizational Skillsunmatched
- Point of Sale (POS) Systemsunmatched
- Presentation/Verbal Skillsunmatched
- Procedure Developmentunmatched
- Product Shipmentsunmatched
- Retailunmatched
- Retail Managementunmatched
- Retail Operationsunmatched
- Retail Salesunmatched
- Returns Processingunmatched
- Safety Processunmatched
- Sales Supportunmatched
- Store Closingunmatched
- Store Openingunmatched
- Support Documentationunmatched
- Team Playerunmatched
- Writing Skillsunmatched
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