We are seeking a UX/UI Researcher for the Shop Team. The UX Researcher will utilize their knowledge of human computer interactions and best user research practices to support the concept, prototype, test, and documentation of the preferred user interface. They must recognize where research and testing would be valuable to inform or improve the concepts and coordinate with the team to understand the user’s needs. They will work closely with designers, engineers, strategists, and management to communicate the vision and path forward. This person will be responsible for documenting the preferred experience, creating visual artifacts (reports), and handoff.
Typical task breakdown:
Translate research and test findings into actionable, prioritized recommendations for UI designs.
Ability to clarify user, customer, and business needs and translate into concepts for compelling interactions and user experience
Understanding of research methodologies and experience facilitating research
Experience integrating user research into product designs and design practices
Communicate with designers on prototype requirements to test and iterate
Document key goals, themes, elements, and behaviors that must be implemented by downstream UI teams
Create shareable UX artifacts based on the team’s research and activities (such as journey maps, storyboards, and user flows, etc)
Document the overall UX strategy (UI, physical attributes, guiding principles, and more) that will be leveraged across all downstream partners
Prioritize research needs/backlog based on product roadmap
Education & Experience Required:
8+ yrs of experience in UX Research and knowledge of user experience best practices desired, preferably within a corporate environment or B2B environment.
B.S. or higher in Human Computer Interaction, Human Factors, Psychology, or other UX-related field or substitute additional 2-3 years of experience
Technical Skills:
8+ years of experience
Adaptive Thinking:
Must possess a thorough understanding of UI best practices, UI design, and essential graphic design theory
Able to produce results independently as well as collaboratively in a team environment
Experience and proficiency in UI layout, spec, and prototyping tools
Experience managing multiple projects and deadlines
Portfolio demonstrating your expertise and ability to articulate your process
Project management experience a plus.
Soft Skills:
Outstanding communication, organization, time management, and interpersonal skills
Exceptional data storytelling capability
Pay Transparency: The typical base pay for this role across the U.S. is: $64.00 - $65.00 /hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.
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Numbers & Facts
Location
Chicago, IL
Salary
$64–$65 Per Hour
Skills
Artificial Intelligence (AI)unmatched
Automotive Automationunmatched
Best Practicesunmatched
Business-to-Business (B2B)unmatched
Communication Skillsunmatched
Consultingunmatched
Customer/Client Researchunmatched
Design Theoryunmatched
Documentationunmatched
Establish Prioritiesunmatched
Graphic Designunmatched
Graphical User Interface (GUI) Designunmatched
Human Factorsunmatched
Human-Computer Interactionunmatched
Interpersonal Skillsunmatched
Messaging Technologyunmatched
Multitaskingunmatched
Product Designunmatched
Project/Program Managementunmatched
Prototypingunmatched
Psychologyunmatched
Purchasing/Procurementunmatched
Research Skillsunmatched
Short Messaging Service (SMS)unmatched
Speech Technologyunmatched
State Laws and Regulationsunmatched
Storytellingunmatched
Technical/Engineering Designunmatched
Telephonyunmatched
Test Requirementsunmatched
Testingunmatched
Time Managementunmatched
User Experience Design (UXD)unmatched
User Interface (UI) Specificationunmatched
User Interface Designunmatched
User Interface/Experience (UI/UX)unmatched
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