UL Regional Mgr Apps - IL, MN, MO, KS

This is a remote, home office based role located within the USA.

The preferred location, to best support the business is one of the following: IL, MN, MO, KS

• Manage a team of Ultrasound Clinical Sales Specialists within a defined geographic region with respect to performance, conduct, employee morale, special training needs, career development and vacation and/or sick leave.
• Participate in discussions concerning sales strategies with appropriate personnel to facilitate applications preparation for key product demonstrations.
• Schedule and manage assigned applications activity, including product demonstrations, installations, follow-up training, and customer training courses.
• Provide clinical and sales support at key regional referral sites including training and demo''s on key site visits.
• Manage the ultrasound customer installed base to achieve high levels of net promoter score, or other customer satisfaction metrics.
• Ensure UL CSS team documents customer interactions (demo reports and site visit reports) including reports of site challenges, suggestions for product improvement, system performance and customer satisfaction.
• Provide clinical and sales support for new product launches and new software revisions.
• Provide and promote support for image acquisition programs.
• Provide clinical and management support for both regional and national trade shows.
• Provide supervision and strategic leadership of the UL CSS team to assist in the consistent development and improvement of our effectiveness in the field.
• Support the service team with applications support pre and post customer service interventions by deploying self and/or team members.
• Effectively develop and implement training programs, providing a high degree of professionalism. Develop and deploy training programs for customers, peers, and new hire UL CSS as new software/platforms are introduced.
• Ensure that all UL CSS remain current in their professional registry.
• Staff primary and back-up support for customer demos, installations and support of customer issues.
• Develop and provide support for multi-system installation training, coordinate logistics and create training plans.
• Proactively serve as a role model and mentor to team in all business related matters, at all business-related functions.