Ultrasound Repair Technician

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.

PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.

2D Imaging is PartsSource's dedicated depot repair operation for diagnostic ultrasound probes, operating out of Placentia, CA. Founded in 1993, 2D Imaging's technical foundation is built on over three decades of direct probe repair experience spanning every major OEM platform and probe type. Today, 2D Imaging operates as a nationally recognized third-party repair partner for hospitals, imaging centers, and IDNs seeking to extend probe life and reduce capital replacement costs. Level 3 Technicians at 2D Imaging represent the highest level of bench-level technical mastery in the organization.

About the Job Opportunity

The Ultrasound Probe Repair Technician III is the most senior individual contributor role on the 2D Imaging repair floor. This position is for a technician with deep, demonstrated mastery across multiple 2D, 3D and 4D probe types, OEM platforms, and failure categories, including transducer array repair, acoustic relensing, board-level component replacement, precision soldering, and TEE (transesophageal echocardiography) probe service.

The Level 3 Technician operates with full autonomy on the most technically demanding repairs, serves as the internal subject matter authority on probe mechanics and failure analysis, contributes to quality and process improvement, and plays a direct role in developing the technical capabilities of Level 1 and Level 2 staff. This role carries significant responsibility for first-pass quality, customer-facing repair outcomes, and the overall technical reputation of 2D Imaging's repair operation.

What You Will Bring

• Minimum 7 years of direct, hands-on ultrasound probe repair experience in a depot repair, OEM service, or third-party repair environment.
• Demonstrated mastery across multiple 2D, 3D, 4D probe types including phased array, linear, convex, and endocavitary platforms.
• Proven ability to perform transducer array-level diagnostics, element testing, and array replacement or repair.
• Demonstrated experience with acoustic relensing, including lens removal, surface preparation, and precision adhesive bonding.
• Board-level repair experience including component identification, removal, and replacement using precision soldering techniques on probe circuit assemblies.
• Proficiency with fine-pitch and coaxial soldering on probe cable and connector assemblies.
• Direct TEE probe service experience including tip mechanism inspection, flex cable assessment, and distal seal integrity verification.
• Experience working in an ISO 13485 or FDA-regulated repair environment with documented quality system compliance.
• Demonstrated ability to mentor or train less experienced technicians.
• High school diploma required; technical degree, CBET certification, or equivalent technical credential strongly preferred.

Preferred

• Experience across GE, Philips, Siemens, Samsung, Sonosite, Mindray, Fujifilm, and/or Toshiba/Canon 2D, 3D, 4D probe platforms.
• Familiarity with ultrasound analyzer systems such as Sonora FirstCall, UltraIQ, or equivalent diagnostic platforms.
• Experience contributing to CAPA processes, work instruction authorship, or ISO audit support.
• Prior involvement in new probe platform qualification or repair protocol development.
• CBET (Certified Biomedical Equipment Technician) or equivalent credential.

Who We Want to Meet

• Act Like an Owner: You treat every probe that comes to your bench as if a patient's diagnostic outcome depends on it. You hold yourself and your work to the highest quality standard without being asked.
• Serve with Purpose: You understand that the equipment you repair is used in clinical imaging environments. Every repair decision you make has a direct impact on patient care.
• Adapt to Thrive: Complex probe failures rarely follow a script. You apply deep technical knowledge to non-standard presentations, seek input when warranted, and continuously advance your expertise.
• Collaborate to Win: You are a technical resource others rely on. You share what you know, build team capability, and contribute to outcomes that extend beyond your own bench.
• Challenge the Status Quo: You recognize patterns in failure modes before others do, flag process gaps, and drive improvements through the appropriate channels rather than working around them.

Benefits & Perks

• Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)
• Career and professional development through training, coaching and new experiences.
• Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.
• Inclusive and diverse community of passionate professionals learning and growing together.

Interested?

We'd love to hear from you! Submit your resume and an optional cover letter explaining why you'd be a great fit.

About PartsSource

Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. PartsSource employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on.

In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.

Read more about us here:

• PartsSource Named to Newsweek's List of the Top 200 America's Most Loved Workplaces for 2024
• PartsSource Named Among the Top 50 Healthcare Technology Companies of 2025
• PartsSource Named Among the Top 25 Healthcare Software Companies of 2025
• PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List 2025
• WSJ: Bain Capital Private Equity Scoops Up PartsSource

EEO

PartsSource, Inc., and its affiliates and subsidiaries, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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