Ultrasound Supervisor (Full-time, Monday - Friday 7:30am-4:00pm)

Organization Overview, Mission, Vision, and Values

Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,200+ team members and serve the region with over 40 clinic locations, the region's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.

Position Summary

The Ultrasound Supervisor reports to the Director of Imaging Services and provides day-to-day operational, clinical, and staff leadership for the hospital ultrasound department. This position is responsible for ensuring the delivery of safe, high-quality, patient-centered ultrasound services in accordance with established protocols, regulatory requirements, accreditation standards, and organizational policies. The Ultrasound Supervisor serves as a clinical resource for sonographers, partners closely with radiologists and imaging leadership, supports staff development and performance, and promotes efficient departmental operations, patient flow, quality outcomes, and service excellence.

Essential Position Responsibilities

• Provide daily leadership and clinical oversight for ultrasound operations, ensuring safe, timely, and high-quality imaging services for inpatient, outpatient, emergency, procedural, and surgical patients as applicable.
• Perform ultrasound procedures within scope of practice and maintain competency in assigned exams while serving as a clinical resource and role model for sonography staff.
• Ensure staff follow radiologist-approved protocols, department standards, patient identification requirements, exam documentation expectations, infection prevention practices, and applicable regulatory and accreditation requirements.
• Collaborate with radiologists, the Director of Imaging Services, imaging leaders, nursing leaders, providers, and other departments to support patient flow, exam prioritization, communication of urgent findings, and effective coordination of care.
• Monitor image quality, exam completeness, documentation accuracy, and compliance with ultrasound protocols; provide real-time coaching and follow-up when quality or workflow issues are identified.
• Coordinate quality assurance activities for ultrasound equipment and processes, including quality control documentation, preventive maintenance, service requests, equipment issue escalation, and readiness of supplies and work areas.
• Develop and maintain staffing schedules to ensure appropriate coverage for routine operations, weekends, holidays, call shifts, and volume fluctuations; adjust assignments to support departmental needs and patient care priorities.
• Support personnel management activities, including candidate interviews, onboarding, orientation, competency validation, performance feedback, annual evaluations, coaching, corrective action, and staff engagement initiatives in collaboration with imaging leadership and Human Resources.
• Coordinate orientation and ongoing education for new sonographers, students, and assigned staff in partnership with the Imaging Services Educator and department leadership.
• Maintain awareness of staff credentials, continuing education, required competencies, BLS status, and annual education requirements; follow up to support timely completion.
• Participate in review and revision of ultrasound policies, procedures, protocol manuals, workflows, and departmental standards to support safe practice, regulatory compliance, and operational consistency.
• Monitor operational metrics such as exam volumes, turnaround times, productivity, quality trends, patient experience feedback, incident reports, supply needs, and staffing variances; communicate trends and recommendations to imaging leadership.
• Serve as primary timekeeper for the ultrasound department and ensure accurate review, approval, and reconciliation of timekeeping records in accordance with organizational policy.

Qualifications

• Education: Graduate of an accredited Diagnostic Medical Sonography program, required. Associate degree in Diagnostic Medical Sonography, Radiologic Technology, healthcare, or related field, preferred.
• Licensure and Certifications: Current ARDMS registry, required. BLS certification, required. Additional ARDMS registries or advanced specialty certifications, preferred.
• Experience: Minimum of three years of ultrasound experience, required. Prior experience in an acute care hospital, emergency, procedural, or high-volume imaging environment, preferred. Prior lead, charge, supervisory, preceptor, or management experience, preferred.
• Other Position Requirements: Strong clinical judgment, communication, organization, and problem-solving skills. Ability to lead staff, prioritize competing operational needs, support change, collaborate with multidisciplinary teams, and promote a professional, service-focused department culture.

Work Environment: This position functions in a hospital imaging environment with exposure to communicable diseases, body fluids, and cleaning agents commonly used in patient care areas. This position requires frequent standing, walking, bending, reaching, pushing, pulling, lifting, and assisting with patient positioning and equipment movement. This position may require lifting and/or carrying up to 50 pounds and assisting patients with varying mobility levels. This position also performs administrative work in a standard office environment and may be required to work varied shifts, weekends, holidays, and call coverage based on departmental needs. This position serves a culturally and linguistically diverse patient population ranging from neonatal to geriatric patients.

Notice: This job description is designed to provide an overview of the essential and principal duties and responsibilities of the position. The job description is not designed or intended to cover or set forth a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Washington Regional reserves the right in its absolute discretion to change duties, responsibilities or activities or assign new duties, responsibilities, or activities at any time with or without notice. Employees may be directed to perform job-related tasks other than those specifically presented in this description.