Job Description
Our Emerson College team seeks strong customer service guards who have weekend availability to join our team.
Pay $22.05 openings across the first, second, and third shifts.
Windwalker Security Guards will provide a variety of services, which may include, but is not limited to the following tasks:
- Management of visitors at access control points with a combination of utmost courtesy, decisiveness, and professionalism.
- Consistently resolute professional appearance and demeanor of public-facing employees.
- Validate strict compliance with security standards.
- Emphasis on interaction with affinity participants such as local, state police, and DHS.
- Ensure high standards of conduct/zero tolerance for non-professional behavior.
- Effective and transparent employee discipline procedures.
- High touchpoints between and among contract employees, client management, and company managers.
- Preparedness planning for effective response to potential crises.
- Provide high level customer service to clients through daily interaction with students, staff, faculty and visitors.
REQUIRED QUALIFICATIONS:
- High school diploma or GED required
- Must be at least 18 years old
- Ability to pass a background check
- Ability to react quickly to a changing environment
- Advanced ability to respond to security breaches and threats.
- Comfortable kneeling, carrying, bending, walking, and standing for extended periods of time
- Ability to inform personnel and visitors of security procedures
- Excellent interpersonal, written, and communication skills
- Possess an ability to be flexible and perform a variety of security duties
PREFERRED QUALIFICATIONS:
- A minimum of two years’ experience in a similar role preferred
- Knowledge of security systems and surveillance equipment preferred
- CPR, First Aid, AED, NARCAN, MOAB, or ACT I, II, or III Certifications highly preferred
- Associates degree or greater in Criminal Justice related studies
- Experience in documenting, observations, customer service and security procedures
- Previous concierge experience
Numbers & Facts
| Location | Boston, Massachusetts |
Skills
Access Controlunmatched
Background Investigationunmatched
CPR Certificationunmatched
Communication Skillsunmatched
Computer Securityunmatched
Criminal Justiceunmatched
Customer Support/Serviceunmatched
Defibrillatorunmatched
Disciplinary Actionunmatched
Documentationunmatched
First Aidunmatched
High School Diplomaunmatched
Homeland Securityunmatched
Interpersonal Skillsunmatched
People Managementunmatched
Regulatory Complianceunmatched
Sales Managementunmatched
Security Attacksunmatched
Security Complianceunmatched
Surveillanceunmatched
Writing Skillsunmatched
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