Underwriting Consultant (Technology P&C)

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JOB DESCRIPTION:

For over three decades, CNA has been a trusted provider of insurance solutions for technology companies of all sizes-from emerging startups to global enterprises-across software, IT services, hardware, media, and telecommunications. Our Global Technology Practice delivers specialized coverages, including Technology Errors & Omissions (Tech E&O), Cyber Liability, and comprehensive international solutions, complemented by our traditional Property & Casualty capabilities. With deep industry expertise, flexible underwriting capabilities, and a collaborative approach, we design innovative insurance programs tailored to each client's unique risk profile. CNA continues to be the carrier of choice for our valued agent and broker partners.

As the technology sector continues to expand beyond traditional coastal hubs, the Midwest represents a fast-growing and increasingly strategic market for CNA. The region is experiencing meaningful growth across all the technology subsegments which creates a unique opportunity to deepen partnerships, capture new business, and thoughtfully scale a high-quality, profitable portfolio. We view the Midwest as a territory with significant long-term potential and an important contributor to the continued growth of the Technology Practice.

The Technology Underwriter plays a critical role in executing on this opportunity, using technical, sales, and analytical skills to deliver tailored insurance solutions that help CNA's customers manage risk. The Underwriter brings a strong understanding of CNA's strategies and underwriting appetite and leverages both internal and external data to make sound individual risk and portfolio decisions.

Essential Duties and Responsibilities

1. Underwriting Expertise

• Reviews applications and financial information to assess risk acceptability in alignment with CNA guidelines
• Applies pricing methodology and predictive modeling tools to evaluate risk and determine appropriate pricing
• Utilizes underwriting tools (e.g., RST, BPMT, Merlin) and adheres to established disciplines and strategies
• Demonstrates technical expertise through thoughtful account analysis and thorough documentation
• Analyzes and communicates underwriting decisions, including rate actions, requirements, and declinations
• Maintains strong underwriting discipline, including CAT management and exposure controls
• Stays current on regulatory, industry, and territory-specific trends

2. Portfolio Management

• Manages an assigned portfolio to achieve goals around premium, profitability, rate, retention, and product mix
• Allocates time and resources strategically to optimize producer performance
• Operates with an enterprise mindset, identifying cross-sell opportunities across lines of business
• Clearly communicates CNA's appetite and value proposition at the point of sale

3. Sales & Distribution Management

• Builds and maintains disciplined sales practices using CNA tools, including Salesforce
• Develops strong producer relationships to drive pipeline, insights, and performance
• Creates and executes distributor-specific business plans, adjusting as needed to sustain growth
• Builds trust with brokers and clients to support negotiation and secure new and renewal business
• Identifies and executes cross-sell opportunities in partnership with underwriting peers

Knowledge, Skills and Abilities

• Solid understanding of underwriting processes, coverages, and risk evaluation tools
• Strong communication skills across internal and external stakeholders
• Ability to identify client needs, position solutions, and close business
• Sound judgment and negotiation ability within delegated authority
• Analytical mindset with the ability to manage competing priorities and adapt quickly

Depending on experience and qualifications, candidates may be hired into one of four underwriting roles: Underwriter, Underwriting Specialist, Underwriting Consultant, or Underwriting Consulting Director, typically requiring 3+ years of related experience.

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