Underwriting Specialist

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Make an impact where it counts.

As an Underwriting Specialist, you'll play a critical role in evaluating and managing risk across multiple personal insurance lines. You'll leverage your analytical skills, pricing knowledge, and underwriting expertise to make sound decisions that protect both our customers and the business-while delivering a best in class customer experience.

This role offers a strong foundation for career growth in underwriting, risk management, and insurance operations, with opportunities to deepen your expertise and influence process improvements.

What You'll Do

• Evaluate and make underwriting decisions across multiple personal insurance lines using established risk management guidelines and pricing models
• Analyze policy information to assess risk eligibility and ensure accuracy and completeness
• Apply knowledge of rate plans, underwriting guidelines, and billing processes to deliver accurate, timely decisions
• Respond to complex customer and agent inquiries related to policy status, billing, and underwriting decisions with professionalism and care
• Identify potential fraud risks (internal and external) and take appropriate action
• Leverage market insights to support product, pricing, and risk management improvements
• Partner with team members and leadership to meet service level goals and enhance operational performance
• Support training initiatives by identifying knowledge gaps and contributing to team development
• Continuously evaluate processes, recommend improvements, and collaborate on solutions to drive efficiency and quality
• Represent the Allstate brand with professionalism, delivering exceptional service in every interaction

What You Bring

• Strong analytical and decision-making skills with attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Excellent communication and customer service skills
• A proactive mindset with a passion for problem-solving and process improvement
• Ability to learn and apply complex underwriting guidelines and pricing structures

Preferred Qualifications

• 0-2 years of experience in insurance, underwriting, risk analysis, or a related field
• Exposure to personal lines insurance or financial services is a plus

Why Join Us

• Build foundational underwriting expertise with a recognized industry leader
• Gain exposure to multiple insurance lines and risk management strategies
• Be part of a collaborative, supportive team focused on development and growth
• Contribute to meaningful work that helps protect customers and communities

#LI-BS1

Skills

Analytical Thinking, Critical Thinking, Customer Inquiries, Decision Making, Effective Written Communication, Multitasking, Risk Management, Training and Development, Underwriting, Verbal Communications

Compensation

Compensation offered for this role is 22.21 - 35.27 per hour and is based on experience and qualifications.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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To view the "EEO Know Your Rights" poster click "here". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.