Must Have Technical/Functional Skills
- 15 plus years of working experience in Unemployment Insurance domain
o Benefits areas (like Claims Intake, Weekly Certifications, Out of State Functions, Monetary and Non-Monetary Determinations, Overpayments, Appeals, USDOL compliance, IRS compliance)
o Tax areas (like Employer establishment and maintenance, Contribution and Wage Reports, Employee Leasing, Billing and Collections, Liens, Fraud and Investigations, Appeals and Cashiering).
- Experience of Unemployment Insurance modernization/ transformation program as a Business Manager or SME is strongly preferred.
- Proficient in Requirements Gathering, Application Capability Demonstration, Gap Analysis and Documentation, Functional Designing, Customer Communication.
- Working knowledge of MS Office and MS Visio.
- Have outstanding written and verbal communication skills.
- Anticipate change and quickly prioritize accordingly.
- Should have good team skills and should be able to motivate and train his team to understand the Unemployment Insurance business process in detail.
Roles & Responsibilities
- Should be the subject matter expert on Unemployment Insurance Tax and Benefits.
- Should lead Unemployment Insurance business analysts' team and provide guidance, direction to them as and when required in regard to Unemployment Insurance Business process.
- Build requirement specifications to ensure seamless deployments of Unemployment Insurance project.
- Build your knowledge of other information systems and be able to speak to their capabilities in the context of our customers' business.
- Coordinate with the business teams to build new functionality when required and set reasonable expectations with customers.
- Able to give demonstrations of UI systems to clients and prospects.
- Able to lead discussions to assess the impact of any changes in law related to UI.
- Should be able to lead all Unemployment Insurance business processes discussion with the State's team.
- Communication & coordination with team leads (Requirements, Development, Data Migration, Testing, Technical Team) and Client Business Managers or SMEs.
Generic Managerial Skills, If any
- Outstanding written and verbal communication skills
- Anticipate change and quickly prioritize accordingly
- Should have good team skills and should be able to motivate & train team to understand UI domain
Salary Range: $130,000 -$150,000 year
TCS Employee Benefits Summary:
Discretionary Annual In centive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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