Unified Communication Engineer

What We Need

We are currently hiring a Unified Communication Engineer specializing in Microsoft Teams. The Unified Communication Engineer will be responsible for designing, implementing, and supporting unified communications and collaboration solutions within the company. This includes implementing and managing Microsoft Teams, Teams Phone, video conferencing systems, and session border controllers. The candidate will collaborate closely with network teams to ensure a robust network architecture to deliver the highest level of quality for unified communications applications. The role will work closely with IT teams and business leaders to ensure the optimal performance, security, and usability of the solutions and services.

How We Work

The Unified Communication Engineer will work five days a week in the office with a potential for future hybrid work at leadership discretion. We will set you up for success by providing:

• Assigned workspace in our Peachtree Corners, GA office
• Company-issued equipment
• Monthly home Internet stipend

Role Responsibilities

The responsibilities of the role will include:

• Designing and deploying effective collaboration solutions using Microsoft Teams and Microsoft Teams Phone. Have experience with the different Microsoft Teams PSTN connectivity options including Direct Routing and Operator Connect.
• Leading, planning and executing complex migrations from various other unified communication platforms to Microsoft Teams as part of the business acquisition process.
• Serving as the internal strategy owner and subject matter expert on Session Border Controllers.
• Configuring and maintaining video conferencing systems based on Microsoft Teams Rooms globally. Review designs and oversee installations done by AV integration partners.
• Leveraging scripting expertise to automate routine processes and support migration activities.
• Providing expert level technical support to resolve complex issues for unified communications and collaboration platforms.
• Providing engineering support for network maintenance and initiatives impacting unified communications platforms.
• Conducting regular system audits to ensure compliance with the standards and security practices.
• Collaborating with cross-functional teams to understand requirements and deliver solutions that deliver value to the business.
• Staying current with emerging Copilot AI technology and the impact to Microsoft Teams
• Documenting and maintaining the collaboration policies, procedures, and best practices

Qualifications and Skills:

• Bachelor's degree or equivalent proven technical experience.
• Minimum of 5 years prior job-related experience.
• Proven experience in an engineering or architecture role overseeing global deployments of Microsoft Teams, Teams Phone and Teams Rooms.
• Experience on Session Border Controllers (Oracle Acme Packet, Ribbon, AudioCodes, or equivalent).
• Experience with Microsoft PowerShell or other scripting environments.
• Proficiency in deploying and managing audio/visual equipment.
• Strong understanding of networks, including LAN/WAN, TCP/IP, and QoS.

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401(k) plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Learn more about Corpay: https://www.corpay.com

Transparency & Compliance

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.