Unified Communications and Telephony Administrator

Applied Medical is a new generation medical device company with a proven business model and commitment to innovation fueled by rapid business growth and expansion. Our company has been developing and manufacturing advanced surgical technologies for over 35 years and has earned a strong reputation for excellence in the healthcare field.  Our unique business model, combined with our dedication to delivering the highest quality products, enables team members to contribute in a larger capacity than is possible in typical positions.

The Administrator, Unified Communications and Telephony is responsible for designing, implementing, administering, and supporting end-to-end voice and unified communications solutions at Applied Medical. This role requires deep technical expertise across Voice over Internet Protocol (VoIP) systems, Microsoft unified communications platforms, virtualization, networking, and Session Initiation Protocol (SIP) services. The Engineer I partners with internal IT teams, project managers, and external unified communications service partners to maintain Applied Medical's existing communications environment while implementing new and enhanced solutions. Professionals with backgrounds in enterprise VoIP engineering, unified communications architecture, contact center administration, or telephony infrastructure management will find this role a strong fit.

Key Responsibilities

Success in This Role Looks Like

This position requires the following skills and attributes:

• More than three years of experience in VoIP systems management and enterprise infrastructure deployment.
• More than three years of experience in voice vendor and service provider management.
• Strong understanding of networking concepts as they apply to voice and unified communications environments.
• Hands-on technical proficiency with enterprise-level VoIP platforms, including configuration, monitoring, incident response, and performance optimization.
• Ability to lead technical presentations, facilitate face-to-face and remote stakeholder meetings, and execute on-site after-hours implementations as required.

Employment is contingent upon the successful completion of a background check.

The following skills and attributes are preferred:

• Experience with Microsoft Teams Phone System and Direct Routing solutions integrated with Avaya or Cisco VoIP platforms.
• Experience performing integration of on-premise VoIP systems with hybrid and cloud VoIP environments.
• Hands-on experience managing and implementing Avaya, Cisco, Microsoft Teams, and RingCentral systems.
• Familiarity with monitoring tools including SolarWinds, NetBox, and Elastic in a voice infrastructure context.
• More than three years of experience a plus.

• Competitve compensation range: $71000 - $100000 / year (California)
• Comprehensive benefits package. 
• Training and mentorship opportunities. 
• On-campus wellness activities. 
• Education reimbursement program. 
• 401(k) program with discretionary employer match. 
• Generous vacation accrual and paid holiday schedule. 

Please note that the compensation range may be adjusted in the future, and bonus and incentive compensation plans may apply. 

Our total reward package reflects our commitment to employee growth and well-being, as we invest in your development and offer a range of benefits designed to enhance your career and life. 

All compensation and benefits are subject to plan documents and written agreements. 

Equal Opportunity Employer

Applied Medical is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), or sexual orientation, or any other status protected by federal, state or local laws in the locations where Applied Medical operates.