Air Force, Analysis Skills, Avaya Software, Change Requests/Orders, Cisco Network Systems, Cisco Unified Communications Manager (CUCM), Cisco Unity, Computer Networks, Customer Support/Service, Defense Information Systems Agency (DISA), Firewalls, IP (Internet Protocol), Identify Issues, Maintain Compliance, Network Administration/Management, Network Architecture/Engineering, Network Routing, Network Security, Network Switching, Oracle, Problem Solving Skills, SIP (Session Initiation Protocol), Security Clearance, Security Compliance, Sensitive Compartmented Information (SCI), Speech Technology, Technical Writing, Top Secret Clearance, Transportation Routing, Unified Communications, VoIP (Voice over IP), Wide Area Network (WAN)
Zachary Piper Solutions is seeking a Unified Communications Specialist to support a contract focused on delivering secure, reliable, and uninterrupted DISA Voice Services. This position is located onsite at Scott Air Force Base, IL, supporting a large-scale, mission-critical communications infrastructure environment.
Responsibilities for the Unified Communications Specialist include:
- Perform engineering, sustainment, and maintenance activities for a large-scale, highly resilient IP voice and video communications infrastructure
- Manage, configure, troubleshoot, and support services across voice, video, and data networks
- Configure and maintain calling search spaces, route plans, partitions, route lists, and device profiles
- Analyze and resolve complex issues involving SIP signaling, call flows, and remote site registration
- Support routing, switching, firewall infrastructure, and ensure network security compliance
- Conduct fault analysis and support voice infrastructure issue isolation and resolution
- Validate, process, and implement change requests while contributing to technical documentation and operational reporting
Required Qualifications for the Unified Communications Specialistr include:
- 2 - 4+ years of experience supporting enterprise voice, VoIP, and network infrastructure environments
- Experience with enterprise voice platforms such as Cisco, Avaya, or Oracle (CUCM, Unity, CUBE, Oracle SBC, Avaya Aura)
- Strong knowledge of SIP signaling, call flows, and VoIP technologies
- Experience with routing, switching, WAN principles, and network architecture
- Strong troubleshooting skills across voice, network, and security systems
- Active TS/SCI Security Clearance
- DoD 8570 IAT Level II certification (Security+ CE or equivalent)
Compensation for the Unified Communications Specialist includes:
- Salary range depending on experience
- Full Benefits Package: Medical, Dental, Vision, 401K, PTO, Sick Leave (as applicable), and Holidays
This job opens for applications on June 15, 2026. Applications will be accepted for at least 30 days from the posting date.
Keywords:
#EnterpriseVoice #VoiceEngineer #VoIP #DISA #DoD #TS_SCI #ClearedJobs #ScottAFB #Cisco #Avaya #OracleSBC #CUCM #CUBE #Networking #SIP #QoS #BGP #IPSec #MPLS #FederalIT #GovTec