Uniformed Sergaent/Supervisor - Public Safety

St. John’s, established in 1870, has two New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations. 

A dedication to diversity, equity and inclusion is at the heart of our mission.  As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community.  We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world.  

Department:  Public Safety

Specific Job Title:  Public Safety Supervisor

Reports to: Director of Operations

Campus:  Queens, Staten Island, Manhattan

Job Summary:

Public Safety Supervisor primarily serves as the shift supervisor and shall be responsible for the performance of all Officers, Command Center Staff, and Public Safety Staff during their respective shift. Supervisor will be assigned to various special events as needed, and supervise assigned staff. Supervisor will ensure the safety and security of students, faculty, staff, and guests, as well as the protection of university property and assets. Supervisor will identify potential security and safety hazards and address as needed. Supervisor will respond to calls for service and direct, control, and coordinate the response by Public Safety and University staff, as well as any external responders. Supervisor will ensure that incidents are properly documented and required notifications are made. Supervisor shall ensure that Public Safety Staff is performing in accordance to all University and Public Safety policies, procedures, and directives. Supervisor shall ensure that Public Safety services are delivered in a professional, courteous, and respectful manner. St. John’s University is committed to creating a safe, respectful, and inclusive campus community. To this end, and consistent with the University's mission as a Catholic, Vincentian, metropolitan and global institution of higher education, the University abides by all applicable federal, state and local laws that prohibit discrimination in any educational or employment program, policy, or practice.

Essential Functions:

• Perform duties in uniform as the shift supervisor and be responsible for the performance of all Officers, Command Center Staff, and Public Safety Staff during the shift.
• Supervise Public Safety Staff at special events as directed. Ensure that metal detectors are assembled/disassembled when needed, and that event attendees are properly screened according to relevant procedure. 
• Monitor activities and conditions throughout the campus and maintain radio communication with staff. Identify safety and hazardous conditions and take corrective action as needed.
• Respond to major incidents and emergencies, and coordinate response activities of Public Safety and University Staff, as well as any external responders.
• Act as liaison with law enforcement and other outside agencies (Fire, EMS etc.) during minor incidents or until a supervisor from the executive staff arrives for major incidents on campus
• Visit and inspect fixed post assignments each tour, document visits in memo books. Ensure that post areas are clean, neat, and all equipment is serviceable. 
• Provide excellent customer service, responding to customers in a courteous, respectful, and professional manner. Be approachable, respond promptly, and provide accurate information
• Ensure that Public Safety Staff are providing excellent customer service.
• Ensure that Public Safety Staff are creating a safe, respectful, and inclusive community.
• Provide assistance in the supervision of branch campuses when necessary.
• Perform other duties as directed.
• Ensure that incidents are properly investigated, documented, and required reports are prepared. Review reports to ensure accuracy and completeness. Make corrections as needed and instruct Officers accordingly.
• Ensure that required notifications regarding incidents are completed in a timely manner.
• Prepare and distribute reports as directed.
• Complete performance assessment of designated employees throughout the year-long performance cycle. Check monthly activity reports to ensure Officers' activity is documented.
• Monitor Officers' sick and vacation time
• Perform other duties as directed.
• Conduct roll call at beginning of each shift, ensuring that Public Safety Staff are accounted for and are in proper attire. Ensure that attendance standards at the start and end of tour are adhered to.
• Communicate information at roll calls, including University and Public Safety policies, procedures, and directives.
• Ensure that vehicles and equipment are properly inspected at the beginning of each tour and deficiencies are noted and corrected. 
• Maintain proficiency in all Public Safety computer systems, including Acces Control, CCTV, StormCard, and other systems as directed. 
• Ensure that Public Safety Command Center, locker rooms, break room, and other areas of Public Safety are clean, neat, and free of any unauthorized postings or debris. Take any corrective actions as needed.
• Proficiency with computer applications including Banner (preferred), MS office including Microsoft Word and Excel.
•  Perform other duties as directed.      

Competencies

Candidates for this position must have excellent verbal and written communication skills.

They must be customer service oriented and willing to take the extra step to assist people in need.

Must be certified in administering CPR or First Aid, as needed, and must be proficient in the use of an Automatic External Defibrillator.

Supervisory Responsibility

Public Safety Officers, Per Diem Public Safety Officers, Building Attendants

Work Environment

Public Safety Supervisors are responsible to respond to routine and emergency calls for service in and around the University, many of which are unique to a campus environment, and take action, as necessary.

This position operates in a professional office environment as well as outdoors (as required) in inclement weather. This position is required to use standard office equipment such as personal computers, printers, etc.

Physical Demands

·         Ability to climb multiple flights of stairs

·         Ability to stand or sit for 4-8 hours

·         Ability to occassionally lift or move up to 50 pounds

·         Ability to communicate clearly both verbally and in writing

·         Ability to operate departmental equipment

Environmental Conditions

Must work during emergencies like a fire with smoke conditions, gas leaks, construction within the campus.

Must be able to perform duties outdoors during inclement weather conditions.

Must be able to work during emergencies, including pandemics, active shooter, etc.

Position Type/Expected Hours of Work

Full-time, may be assigned different shifts 24/7, including holidays and weekends.

Travel

Public Safety Supervisors may be asked to work at any of our branch campuses within the US only.

Required Education and Experience:

• Must possess a High School Diploma; BA/BS preferred
• A minimum of 5 to 7 years supervisory experience in security or law enforcement; 7 to 10 years of experience preferred
• Excellent customer service skills are required
• Possess a valid NYS Drivers License, and be able to operate a motor vehicle 
• Must have excellent written and verbal communication skills
• New York State Fire Guard License, to be obtained within six months of employment; the license must be renewed by the Supervisor every two years and an updated copy given to the Executive Director.
• Candidate must hold a High School diploma or equivalent; college or university degrees preferred.
•  Candidate must possess and maintain a current New York Sate Security guard license as well as possess and maintain a current and clean motor vehicle operator’s license.
• Candidate must be able to perform their responsibilities while wearing an N-95 respirator mask as mandated by OSHA regulations.
• Candidates must pass a comprehensive background investigation.
• Candidates must be able to work on all shifts, during various hours, including weekends and holidays.

Preferred Education and Experience:

• Must possess a High School Diploma; BA/BS preferred
• A minimum of 5 to 7 years supervisory experience in security or law enforcement; 7 to 10 years of experience preferred
• Excellent customer service skills are required
• Possess a valid NYS Drivers License, and be able to operate a motor vehicle 
• Must have excellent written and verbal communication skills
• New York State Fire Guard License, to be obtained within six months of employment; the license must be renewed by the Supervisor every two years and an updated copy given to the Executive Director.
• Candidate must hold a High School diploma or equivalent; college or university degrees preferred.
• Candidate must possess and maintain a current New York Sate Security guard license as well as possess and maintain a current and clean motor vehicle operator’s license
• Candidate must be able to perform their responsibilities while wearing an N-95 respirator mask as mandated by OSHA regulations.
• Candidates must pass a comprehensive background investigation
• Candidates must be able to work on all shifts, during various hours, including weekends and holidays.

Additional Eligibility Qualifications

·         Candidate must hold a High School diploma or equivalent; college or university degrees preferred.

·         Candidate must possess and maintain a current New York Sate Security guard license as well as possess and maintain a current and clean motor vehicle operator’s license.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.

·         Supervisors, on occasion, will be required to work operational and special event overtime assignments.

·         Supervisors could be asked to shift hours for a period of time to meet the minum requirements for the department.

·         During emergency situations, such as snow storms, Supervisors may be required to stay past their assigned tour/hours.

In compliance with NYC’s Pay Transparency Act, the annual salary range for this position is $70,000. St. John’s University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.  

*Important Note- St. John’s is NOT an E-Verify Employer  

St. John’s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events 

Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education. 

St. John’s University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.