Columbia, MD

Position Overview:

Reporting to the Store Manager, the Part Time Sales Associate is the customer service specialist of the store. They are responsible to exceed customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.

Key Responsibilities:

• Meet and exceed sales goals

• Maintain brand and operational standards (visual, cleanliness, etc.)

• Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.

• Be knowledgeable of fitting room standards and assist when needed

• Act as cashier when required by following cashier protocol

• Process shipment and ensure all merchandise is represented on the floor in full size run

• Assist management to identify and resolve issues in the store

• Provide product and brand knowledge to customers

• Follow all company policy and procedures & notify management of any infractions

• Assist with special projects as assigned by management.
   

Required Skills and Abilities:

• Strong communication skills

• Ability to calculate figures and amounts such as discounts and percentages

• Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds

• Ability to effectively maneuver around sales floor and stockroom including: repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
   

Education/Experience:

• High School Diploma or G.E.D., or 6 months retail or related experience.
   

Part-Time Availability Requirements:

• Minimum of 12 hours availability per week
   

Benefits - Part Time:

• We offer competitive compensation for sales associates starting at $17.50/hour along with a clear path to promotion opportunities every 3 months based on individual performance!

• Career advancement opportunities for driven team members who consistently deliver strong results.

• 1.5 times the employee’s regular rate for all hours worked on stated holidays

• 401k plan (with employer matching)

• Sick and Wellness Time Off

• 30% Employee Merchandise Discount

• Employee Referral Bonus