Administrative Skills, Basic Life Support (BLS), Calendar Management, Cleanroom, Computer Skills, Healthcare, Hospital, Mail Processing, Medical Terminology, Patient Assessment, Patient Care, Reporting Skills, Social Media, Stock Keeping Unit (SKU), Telephone Skills
Department- Float Staffing
Scheduled: Contingent/Night Shift- 7:00pm-7:30am
GENERAL SUMMARY
Performs administrative and clerical duties in support of an assigned clinical area.
Responsibilities:
- Greets patients, visitors, and new admissions. Answers general inquiries and schedules patients for appointments. Answers, screens, and routes telephone calls.
- Performs general clerical duties including filing, email correspondence, and mail distribution. Creates various reports and documents as assigned. Helps patients/residents with basic technology and social media.
- Communicates with patients, families, physicians and other healthcare team members about patient care.
- Performs unit safety checks. Assists with meeting patient needs and escalates as appropriate.
- May assist with meals, pass and collect trays, pass out activities, and transport patients/residents through facility.
- May assist with stocking supplies and keeping unit and patient rooms clean and orderly.
- May maintain staff schedules and timekeeping as assigned.
EDUCATION/EXPERIENCE REQUIRED
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. - Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. - Preferred use of administrative skills in a hospital setting,
- BLS through the American Heart Association preferred.
- Medical Terminology and strong computer skills preferred
- Hospital experience as a unit clerk preferred.
Additional Information
- Organization: Henry Ford Macomb - Oakland Hospitals
- Shift: Night Job
- Union Code: Not Applicable