Administrative Skills, Analysis Skills, Communication Skills, Computer Skills, Customer Support/Service, Detail Oriented, Documentation, Health Information Management, Healthcare, High School Diploma, Hospital, Mathematics, Medical Records, Microsoft Word, Nursing, Operations Management, Organizational Skills, Patient Care, Performance Modeling, Record Keeping
Unit Communications Associate | Surgical Care Unit
This is a full time position working 36 hours a week with a rotating schedule that includes every other weekend. Coordinates the communication activities for the nursing unit and models exemplary performance standards of customer service for patients, families and internal customers. Maintains patient care records and related documentation as determined by Health Information Management and Unit Support Services. Performs clerical duties for a specific unit. Performs receptionist responsibilities and tasks which ensure efficient operation of a Unit Communication Center.
Qualifications:
- Minimum Education: High School Diploma or GED (Required) Associate's Degree and/or some college (Preferred)
- Minimum Work Experience: 1 year In a healthcare environment (Required)
- Required Skills/Knowledge: Computer knowledge and proficiency required. Basic MS Word skills. Excellent organizational, analytical and communications skills required. Legible handwriting. Attention to detail. Basic mathematics skills. Ability to interact with all levels of staff, patient and visitors with tact and diplomacy. Ability to respond quickly to specified emergency situations in other areas of the Hospital when needed. Follow all Hospital / Departmental policies/procedures.
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Children's National Health System