Unit Counselor-FS-HB532807

Minimum Qualifications

Education:

• High school diploma or equivalent.

Experience:

• Some experience in a human services setting.

Certifications/Licenses:

• Must obtain a food handlers certificate within 45 days of hire (Hylan Shelter only).
• Valid NYS Driver’s License preferred.

Work Eligibility: Must be authorized to work in the U.S.

Work Location Requirement: Onsite

Schedule: 9:00am-5:30pm Tuesday-Saturday

Compensation: $19.8077

What We Offer

We provide competitive benefits, including: 

• Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans
• 403(b) Retirement Savings Plan with employer match
• Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays
• Employee Wellness Programs: Employee Assistance Program and mental health resources
• Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks
• Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits.

About the Role

The Unit Counselor performs a wide variety of tasks related to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing, safety, security, and support of residents. The Unit Counselor interacts directly with the residents and assures that all areas of the facility are clean and functioning as required. The UC will also perform activities in food preparation, serving food to consumers and assisting with maintenance of a clean attractive and sanitary cafeteria environment in the residence. May require light/medium physical effort in routine food service tasks.

Primary Responsibilities

• Participate in or conduct orientation for new residents.
• Responsible for helping to meet the program needs of residents and developing the spirit, values and culture of the Neighborhoods.
• Responsible for all communication to residents regarding program processes and activities.
• Participate in planned interventions with residents as directed, including the use of Motivational Interviewing.
• Provide social support to residents, including verbal assistance to help residents to help themselves with regard to day-to-day life in the residence.
• Provide residents on both a group and an individual basis with transportation for housing placement, service appointments, recreational, or other service plan related purposes as appropriate.
• Assists with meal-related activities such as warming-up food as required, serving it and performing clean-up activities.
• Prepare, serve and maintain food preparation for each meal (Breakfast, lunch, dinner, snacks)
• Insures those residence on special diets receive proper food and portions
• Makes coffee and tea as necessary
• Records number of meals served
• Cleans dining room and service areas
• Inventories requisitions and stores supplies as necessary
• Obtain food handlers license.
• Document neighborhood activities and interactions with residents as directed.
• Participate in crisis intervention activities as needed
• Participate in management and supervision meetings.
• Participate in required trainings
• Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy.
• Comply and promote compliance with all applicable laws, regulations and agency policies helping to strengthen and maintain an ethical organizational culture.
• Conduct hourly rounds of the facility to check in on all residents
• Report to work on time and as scheduled or mandated
• Perform other job-related duties as assigned.